Tyler Martin
New York
Summary
Dedicated concierge with exceptional customer service skills. Proven record in guest relations, issue resolution, and maintaining resident safety. Committed to enhancing the living experience through attention to detail and effective communication.
Overview
6
6
years of professional experience
Work History
Door Man/Concierge
Curzon House Condominium
New York
06.2020 - Current
- Welcomed residents and guests, providing exceptional customer service at front desk.
- Monitored building access and enforced security protocols for resident safety.
- Managed inquiries and resolved issues, ensuring high resident satisfaction.
- Handled mail and package deliveries, ensuring secure handling and prompt distribution.
Education
Associate of Applied Business -
City University of New York
New York, NY08-2023
Skills
- Front desk operations
- Guest relations
- Resident management
- Access control
- Customer service
- Issue resolution
- Logistics coordination
- Safety protocols
- Attention to detail
- Time management
- Effective decision making
- Communication skills
- Hospitality
Timeline
Door Man/Concierge
Curzon House Condominium
06.2020 - Current
Associate of Applied Business -
City University of New York