Going to sporting events or watching them at home
Tyler Maughan
Tyler,Tx
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Summary
Highly motivated and hardworking business professional. Ability to maintain a positive attitude and a create a positive work environment while giving constructive feedback. I am pursuing a business management role, where I can showcase my skills and contribute to the growth of a company.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
TechServ
03.2024 - Current
- Served as point of contact for inquiries related to field projects.
- Coordinated with internal departments or external agencies.
- Maintained organized records of permits, applications, and related correspondence.
- Generated reports weekly.
- Provided general administrative support such as responding to emails.
[Joint Use] Engineering Tech/Designer
TechServ
11.2023 - 03.2024
- Used pole loading and clearance design software for client projects after being trained.
- Executed changes to designs or sketches and redlines or mark-ups on ongoing projects.
- Analyzed reports, drawings, and tests to plan and design projects.
- Maintained accurate data entry on projects.
- Managed multiple designs for different projects daily.
Team Lead
U.S. Dermatology Partners
09.2023 - 10.2023
- Trained new employees and coached them as needed.
- Instructed team to maintain quality assurance daily.
- Scheduled all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
- Verified all pertinent patient demographic information in computer system, including insurance information.
- Confirmed patients' appointment and answered incoming questions about appointments.
- Instructed patients on locations and directions.
- Entered appropriate data into computer and retrieved data.
- Answered telephone, and directed patients, salespeople, and visitors to the correct telephone extension, took messages as needed
- Adhered to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Scheduler
U.S. Dermatology Partners
07.2023 - 09.2023
- Scheduled all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
- Verified all pertinent patient demographic information in computer system, including insurance information.
- Confirmed patients' appointment and answered incoming questions about appointments.
- Instructed patients on locations and directions.
- Entered appropriate data into computer and retrieved data.
- Answered telephone, and directed patients, salespeople, and visitors to the correct telephone extension, took messages as needed
- Adhered to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Billing Specialist
Swan Transportation
07.2022 - 06.2023
- Responded to customer concerns and questions on daily basis.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Utilized various software programs to process customer payments.
Assistant Store Manager
Debbie's Best Water Store
05.2020 - 07.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Store Associate
Debbie's Best Water Store
05.2017 - 05.2020
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Education
Bachelor of Arts - Business Management
05-2022
- Dean's List [3rd Semester, 2021]
- Transfer Dean Scholarship
- Extracurricular Activities: University Mascot
Skills
- Customer service
- Data entry
- Appointment scheduling
- Spreadsheets
- Training and coaching
- Quality assurance
- Project management
- Time management
- Office management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteImportant To Me
Career advancementWork-life balancePaid time offWork from home option401k matchInterests
Playing video games with friends
Software
NextGen
SPIDA
Katapult
Retool
Salesforce
QuickBooks
Timeline
Administrative Assistant - TechServ
03.2024 - Current
[Joint Use] Engineering Tech/Designer - TechServ
11.2023 - 03.2024
Team Lead - U.S. Dermatology Partners
09.2023 - 10.2023
Scheduler - U.S. Dermatology Partners
07.2023 - 09.2023
Billing Specialist - Swan Transportation
07.2022 - 06.2023
Assistant Store Manager - Debbie's Best Water Store
05.2020 - 07.2022
Store Associate - Debbie's Best Water Store
05.2017 - 05.2020
East Texas Baptist University - Bachelor of Arts, Business Management