Tyler May
Lima
Summary
Dynamic Operations Manager with over 12 years of experience in optimizing workflows and managing teams. Expertise in customer relationship management and data analysis, contributing to significant improvements in operational performance and team productivity.
Overview
12
12
years of professional experience
Work History
Operations Manager
Blue Beacon
Beaverdam
08.2013 - Current
- Developed and implemented process improvements to enhance operational efficiency.
- Supervised team members, providing guidance and training for optimal performance.
- Oversaw compliance with safety standards and company policies during operations.
- Analyzed operational data to identify trends and drive decision-making processes.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Presented performance and productivity reports to supervisors.
- Oversaw financial management, budget management, accounting and payroll activities.
Galvinzing Dept
Trinty (Valcor) Highway Products
Lima
04.2018 - 04.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Allen East
Harrod, OH05-2016
High School Diploma -
Apollo Carrer Center
Shawnee, OH05-2016
Skills
- Process improvement
- Data analysis
- Compliance oversight
- Inventory control
- Financial management
- Operations management
- Customer relationship management
- Scheduling optimization
- Performance monitoring
- Effective communication
- Team supervision
- Problem solving
- Employee training
- Strategic planning
- Conflict resolution
- Invoice processing
- Maintenance planning
Timeline
Galvinzing Dept
Trinty (Valcor) Highway Products
04.2018 - 04.2018
Operations Manager
Blue Beacon
08.2013 - Current
High School Diploma -
Allen East
High School Diploma -
Apollo Carrer Center