Professional Summary
Overview
Work History
Education
Skills
Timeline

Tyler Morris

Munson Medical Center
Traverse City,MI
10
years of professional experience

Adaptable and hardworking food service professional with a strong background in customer service, teamwork, and problem-solving. Experienced in handling busy shifts, supporting coworkers, and completing tasks accurately and on time. Brings a positive attitude, attention to detail, and a commitment to dependable service.

Work History

Food and Nutrition

1 Year 9 Months
Munson Medical Center | 02.2025 - Current
  • - Demonstrated self-motivation and strong personal accountability.
  • - Adapted quickly and delivered support in fast-paced work settings.
  • - Worked effectively both independently and as part of a team.
  • - Communicated clearly through verbal and written channels.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Pizza Delivery Driver

1 Year 10 Months
Marcos's Pizza | 04.2023 - 02.2025
  • Delivered orders on time while following assigned routes and traffic laws.
  • Checked order details and packaging before leaving the store.
  • Collected payments and handled transactions through point-of-sale system.
  • Shared delays, issues, and special instructions with store team.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
  • Processed payments, made change, and provided receipts.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.

Bartender

3 Months
Turtle Creek Casino And Hotel | 05.2023 - 08.2023
  • Prepared cocktail, beer, and wine orders accurately while keeping service moving at a consistent pace.
  • Kept bar areas clean, sanitized glassware, and replenished supplies throughout the shift.
  • Processed cash payments, balanced register activity, and corrected tab differences efficiently.
  • Noticed guest needs early and provided attentive support during high-volume periods.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Fostered a culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Waitress

5 Months
Rainforest Cafe | 11.2022 - 04.2023
  • Took accurate food and beverage orders through POS systems.
  • Delivered meals and checked guest satisfaction during service.
  • Recommended menu items and drinks to support sales and guest experience.
  • Worked with kitchen staff to fix order issues quickly.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress

2 Months
O'Charley's Restaurant & Bar | 09.2022 - 11.2022
  • Took accurate food and beverage orders through POS systems.
  • Delivered meals and checked guest satisfaction during service.
  • Completed opening, closing, and shift-change duties to keep restaurant running smoothly and teams prepared for guest needs.
  • Adapted quickly to new menu items and provided informed recommendations to guests.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

House Cleaner

2 Months
Jenny Clean | 07.2022 - 09.2022
  • Cleaned bathrooms, kitchens, and high-touch surfaces to support consistent cleanliness standards.
  • Vacuumed, swept, and mopped floors with efficient room-by-room cleaning routines.
  • Changed linens and made beds to match client preferences and service checklists.
  • Dusted furniture, baseboards, and fixtures to remove buildup and improve presentation.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Adhered to professional house cleaning checklist.

Host

2 Months
Flap Jack Shack | 07.2022 - 09.2022
  • Greeted guests quickly and supported warm front-of-house service.
  • Managed waitlist flow, balanced seating, and cut guest wait times.
  • Coordinated table assignments with servers to keep service moving smoothly.
  • Answered phones, shared menu information, and explained dining policies clearly.
  • Monitored dining room readiness, ensuring organized host stand and accurate guest tracking.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.

Pizza Delivery Driver

3 Months
Marcos's Pizza | 06.2022 - 09.2022
  • • Supported efficient route planning to complete timely order drop-offs and maintain service standards.
  • • Checked order accuracy before departure to help reduce errors and customer complaints.
  • • Processed cash payments, handled point-of-sale receipts, and balanced transaction records.
  • • Kept delivery equipment and vehicle interior clean and organized to support food safety.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
  • Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
  • Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.

Palletizer Operator

5 Months
Sara Lee | 01.2022 - 06.2022
  • Operated palletizing equipment to stack, wrap, and stage finished product for shipment.
  • Checked product loads for accuracy, stability, and damage before transfer to warehouse.
  • Monitored conveyor flow and removed jams to keep production line moving smoothly.
  • Followed safety and quality standards while keeping work areas clean and organized.
  • Reported equipment issues quickly to reduce downtime and support production schedules.
  • Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities.
  • Maintained a clean and safe work environment, adhering to strict safety protocols during operation of machinery.

Banquet Server

2 Months
Delamar Hotel | 10.2021 - 12.2021
  • Arranged linens, glassware, china, and service stations before events.
  • Supported guest service by addressing needs and fixing service issues quickly.
  • Checked food display and restocked items during events to keep service quality consistent.
  • Kept banquet areas clean and orderly while following sanitation and safety procedures.
  • Maintained clean, organized banquet areas while following sanitation and safety procedures.
  • Communicated effectively with supervisors and coworkers to support efficient event operations.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.

Fast Food Cashier

3 Months
McDonald's | 09.2021 - 12.2021
  • Processed cash, card, and mobile transactions while keeping drawer counts accurate.
  • Welcomed guests quickly and handled order issues with professionalism.
  • Worked with kitchen staff to keep order movement smooth during busy shifts.
  • Kept front counter and dining areas clean, organized, and ready for service.
  • Trained new cashiers on register procedures and customer service standards
  • Monitored register supply levels and reported discrepancies to shift leadership
  • Accurately handled cash register transactions while providing excellent customer service.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
  • Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.

Waitress

6 Months
Artisan | 06.2021 - 12.2021
  • Processed payments, balanced checks, and handled cash transactions accurately.
  • Kept tables and dining areas clean and organized during peak service.
  • Maintained server areas clean and stocked to support faster table service.
  • Improved customer satisfaction by providing attentive service and addressing concerns quickly.
  • Managed cash transactions accurately and provided correct change to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Cashier

3 Months
Turtle Creek Casino And Hotel | 03.2021 - 06.2021
  • Balanced cash drawer and resolved discrepancies to keep end-of-shift accountability accurate.
  • Trained new cashiers on register operation, cash control, and service standards.
  • Worked with cage and floor teams to speed up transactions and cut wait times.
  • Kept flexible schedule and picked up extra shifts to support business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Sports Book Employee

3 Months
Turtle Creek Casino And Hotel | 12.2020 - 03.2021
  • • Worked well on own and with team members to complete daily tasks.
  • • Learned new duties quickly and adjusted smoothly to changing needs.
  • • Communicated clearly in writing and in face-to-face conversations.
  • • Supported night, weekend, and holiday schedules with flexible availability.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.

Food Service Worker

7 Months
Great Wolf Lodge Resort | 05.2020 - 12.2020
  • Restocked service areas with condiments and supplies to support smooth food station operations.
  • Cleaned work surfaces, equipment, and dining areas to maintain health and sanitation standards.
  • Supported new team members with service procedures, safety practices, and guest interaction expectations.
  • Managed food line flow during peak periods to limit delays and keep service consistent.
  • Monitored inventory levels and communicated replenishment needs to prevent service interruptions.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Table Games Dealer

11 Months
Turtle Creek Casino And Hotel | 01.2020 - 12.2020
  • Provided clear game instructions and answered guest questions with courteous, professional service.
  • Checked wagers placed bets correctly and kept accurate chip counts during gameplay.
  • Shuffled, cut, and dealt cards in line with casino standards and gaming regulations.
  • Addressed disputes promptly using policy knowledge to support fair, consistent outcomes.
  • Supported smooth table operations by coordinating with supervisors and other dealers during shift changes.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.

Table Games Dealer

4 Months
Turtle Creek Casino And Hotel | 01.2020 - 05.2020
  • Monitored game play for rule compliance and reported suspicious activity to security team.
  • Followed gaming regulations and house procedures to support legal, ethical table operations.
  • Built positive client relationships that encouraged loyalty and repeat casino visits.
  • Worked with supervisors and fellow dealers to keep table coverage smooth during shift changes.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Trained new dealers in rules and operation of different games.
  • Conducted regular inventory checks on gaming equipment to ensure game integrity and fairness.
  • Adapted quickly to new and varied table games, enhancing versatility and value as a team member.

Cocktail Server

1 Month
Turtle Creek Casino And Hotel | 12.2019 - 01.2020
  • Processed cash and comp transactions accurately while following property payment procedures.
  • Kept service areas clean, organized, and stocked to support smooth floor operations.
  • Worked with bartenders and floor staff to prioritize orders during busy service periods.
  • Trained new cocktail servers on service flow, menu knowledge, and casino beverage protocols.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Maintained clean and organized bar area.
  • Anticipated guest needs and provided proactive service.
  • Maintained accuracy and efficiency when processing sales transactions.

Fast Food Worker

5 Months
McDonald's | 07.2019 - 12.2019
  • Kept workstations, dining areas, and equipment clean throughout each shift.
  • Restocked ingredients, condiments, and packaging to support smooth service.
  • Helped crew members manage rush periods and maintain service speed.
  • Assisted new crew members with station setup, cleaning routines, and service workflows.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Processed orders on POS system and accepted cash and charge payments.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.

Ice Cream Server

5 Months
Moomers | 02.2019 - 07.2019
  • Served ice cream cones, sundaes, and specialty desserts with accurate portions and quick customer service.
  • Processed point-of-sale transactions, handled payments, and balanced cash drawer accurately.
  • Replenished flavors, toppings, cones, and supplies to keep service moving during peak demand.
  • Kept serving areas clean, sanitized tools, and followed food safety procedures consistently.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Pizza Maker

1 Year
Little Caesars Pizza | 02.2018 - 02.2019
  • Prepared pizzas from standard recipes, portioning sauce, cheese, and toppings for consistent quality.
  • Monitored ovens and bake times to serve hot, properly finished pizzas during peak service.
  • Kept prep stations and equipment clean while following food safety and sanitation standards.
  • Assembled dough and toppings quickly to support efficient hot-and-ready production flow.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.

Housekeeper

6 Months
All Seasons Resort | 08.2017 - 02.2018
  • Maintained guest rooms, bathrooms, and public areas to meet resort cleanliness standards.
  • Checked rooms for readiness, restocked linens, amenities, and supplies.
  • Reported maintenance issues quickly to support timely repairs and room availability.
  • Answered guest requests professionally while protecting privacy and comfort.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Busser

7 Months
Sparky's Diner | 01.2017 - 08.2017
  • - Removed tables quickly to keep dining room ready for next guests.
  • - Cleaned surfaces and seating areas to support cleanliness and food safety.
  • - Refilled silverware, napkins, glassware, and supplies to avoid service delays.
  • - Assisted servers by bringing water refills and extra items during busy meals.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.

Education

High School Diploma

Sutton's Bay | Suttons Bay, MI | 06-2018

Skills

Customer service
Time management
Attention to detail
Multitasking
Teamwork and collaboration
Effective communication
Problem-solving
Critical thinking
Flexible and adaptable
Dependable and responsible
Organizational skills
Computer skills
Positive demeanor

Timeline

Food and Nutrition

Munson Medical Center
02.2025 - CurrentRead More

Bartender

Turtle Creek Casino And Hotel
05.2023 - 08.2023Read More

Pizza Delivery Driver

Marcos's Pizza
04.2023 - 02.2025Read More

Waitress

Rainforest Cafe
11.2022 - 04.2023Read More

Waitress

O'Charley's Restaurant & Bar
09.2022 - 11.2022Read More

House Cleaner

Jenny Clean
07.2022 - 09.2022Read More

Host

Flap Jack Shack
07.2022 - 09.2022Read More

Pizza Delivery Driver

Marcos's Pizza
06.2022 - 09.2022Read More

Palletizer Operator

Sara Lee
01.2022 - 06.2022Read More

Banquet Server

Delamar Hotel
10.2021 - 12.2021Read More

Fast Food Cashier

McDonald's
09.2021 - 12.2021Read More

Waitress

Artisan
06.2021 - 12.2021Read More

Cashier

Turtle Creek Casino And Hotel
03.2021 - 06.2021Read More

Sports Book Employee

Turtle Creek Casino And Hotel
12.2020 - 03.2021Read More

Food Service Worker

Great Wolf Lodge Resort
05.2020 - 12.2020Read More

Table Games Dealer

Turtle Creek Casino And Hotel
01.2020 - 12.2020Read More

Table Games Dealer

Turtle Creek Casino And Hotel
01.2020 - 05.2020Read More

Cocktail Server

Turtle Creek Casino And Hotel
12.2019 - 01.2020Read More

Fast Food Worker

McDonald's
07.2019 - 12.2019Read More

Ice Cream Server

Moomers
02.2019 - 07.2019Read More

Pizza Maker

Little Caesars Pizza
02.2018 - 02.2019Read More

Housekeeper

All Seasons Resort
08.2017 - 02.2018Read More

Busser

Sparky's Diner
01.2017 - 08.2017Read More

Sutton's Bay

High School Diploma
Read More
Tyler Morris