Tyler Murphy
Enfield
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
9
9
years of professional experience
2023
2023
years of post-secondary education
Work History
Fleet Service Agent
American Airlines
10.2023 - Current
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Ride Operations Supervisor
Six Flags New England
03.2017 - Current
- Optimized approximately 80-120 staff schedules based on anticipated visitor volume, maximizing operational efficiency while minimizing labor costs.
- Facilitated hiring, training and evaluation of staff.
- Streamlined office operations by implementing efficient filing systems and workflow processes.
Crew Member
Dunkin’ Donuts
09.2016 - 04.2018
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Arts - Psychological Sciences
University of Connecticut
Storrs, CTSkills
- Training and Coaching
- Office Administration
- Recruitment and Hiring
- Team Leadership
- Customer Service
- Time Management Skills
- Microsoft Office
- Computer Skills
Hobbies
- Traveling
- Reading
- Puzzles / Word Puzzles
- Fitness
Timeline
Fleet Service Agent
American Airlines
10.2023 - Current
Ride Operations Supervisor
Six Flags New England
03.2017 - Current
Crew Member
Dunkin’ Donuts
09.2016 - 04.2018
Bachelor of Arts - Psychological Sciences
University of Connecticut