Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyler Neece

West Monroe,LA

Summary

Dynamic professional with extensive experience at The UPS Store #4134, excelling in sales management and customer relations. Proven ability to enhance customer satisfaction and drive sales through effective conflict resolution and visual merchandising. Adept at utilizing point-of-sale systems to maintain operational excellence and compliance. Committed to fostering strong customer connections.

Overview

9
9
years of professional experience

Work History

Assistant Manager

The UPS Store #4134
New Orleans, LA
01.2016 - 04.2025
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Assistant

Buddy's Home Furnishings
Monroe, LA
09.2024 - 11.2024
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assisted in creating displays to promote products.
  • Informed customers about current promotions and discounts.
  • Maintained cleanliness of the sales floor area at all times.
  • Managed cash register transactions accurately and efficiently.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Ensured compliance with company policies and procedures at all times.
  • Greeted customers and provided assistance with product selection.
  • Assisted customers with returns, exchanges and refunds.
  • Fostered relationships with customers to expand customer base and retain business.

Basketball Scorekeeper

Jefferson Parish Recreation Department
Metairie, LA
12.2022 - 01.2024
  • Provided real-time updates on scores, statistics, and highlights throughout the game.
  • Assisted with pre-game preparations including setting up equipment, ensuring proper functioning of scoreboards, and verifying rosters.
  • Verified final scores at end of each quarter or overtime period.
  • Recorded game scores, time-outs and fouls accurately.
  • Monitored all aspects of the game to ensure accuracy in scorekeeping.

Sales Associate

Savesorb
Marina Del Rey, CA
03.2020 - 09.2023
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Education

Some College (No Degree) - General Studies

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Microsoft office expertise
  • Sales management
  • Visual merchandising
  • Conflict resolution
  • Point-of-sale systems
  • Data entry
  • Customer relations
  • Compliance
  • Goal setting
  • Customer service and satisfaction

References

  • Neal Broussard Jr., Manager of The UPS Store #4134 New Orleans, LA 504-866-8664
  • Ronnie Ebanks Sr., Owner Savesorb (Organic Oil Spill Absorbant) Marina Del Rey, CA 502-419-3479
  • Harold Buhler, Executive Director of Jefferson Parish Parks and Recreation, Metairie, LA 504-758-4049

Timeline

Sales Assistant

Buddy's Home Furnishings
09.2024 - 11.2024

Basketball Scorekeeper

Jefferson Parish Recreation Department
12.2022 - 01.2024

Sales Associate

Savesorb
03.2020 - 09.2023

Assistant Manager

The UPS Store #4134
01.2016 - 04.2025

Some College (No Degree) - General Studies

University of Louisiana At Lafayette

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