Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Nettis

Edison,NJ

Summary

Action-oriented and dependable worker with experience in management, customer service and communication. Enthusiastic team player with a strong work ethic and interest in learning new skills. Interested in an opportunity where I can continue using the skills I have, as well as gain new experience and thrive in a new environment.

Overview

8
8
years of professional experience

Work History

Inside Account Manager

SHI International Corp.
01.2020 - Current
  • Provided dedicated sales support to customers.
  • Processed quotes and orders efficiently, ensuring accuracy and timely delivery to enhance customer satisfaction.
  • Utilized CRM software to track deals and manage client interactions, optimizing the sales process and reporting on key performance metrics.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Conducted regular follow-ups with customers to maintain strong relationships and ensure ongoing satisfaction with products and services.

Server

Grillestone
05.2016 - 02.2020
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained complete knowledge of restaurant menu, including daily specials
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Effectively listened to, understood and clarified any guest concerns and issues
  • Quickly settled guest payments requiring cash handling or processing credit cards

Retail Sales Consultant

AT&T
11.2016 - 01.2020
  • Met and exceeded sales expectations
  • Provided professional and personable customer service
  • Used knowledge of products to create personalized integrated solutions for customers
  • Carried out administrative aspects of the sale including explanation and signing of contracts, agreements, and warranties
  • Handled service inquiries from current and potential new customers in with both consumer and business accounts
  • Consistently followed Code of Business Conduct and all privacy standards

Education

Bachelor of Arts - Psychology

Kean University
Union, NJ
05.2014

High School Diploma -

Franklin High School
Somerset, NJ
06.2008

Skills

  • Quick problem solver
  • Guest relations professional
  • Thrives in fast-paced environment
  • Strong work ethic
  • Committed team player
  • Excellent ability to multi-task
  • Proficient in Microsoft Office

Timeline

Inside Account Manager

SHI International Corp.
01.2020 - Current

Retail Sales Consultant

AT&T
11.2016 - 01.2020

Server

Grillestone
05.2016 - 02.2020

High School Diploma -

Franklin High School

Bachelor of Arts - Psychology

Kean University

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Tyler Nettis