Tyler Peart
White Plains
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Savers/Value Village
06.2023 - 02.2024
- Assisted in unloading and categorizing donation items into specific groups such as clothing, shoes, furniture, electronics, and household items. Prepared donations for scheduled pickups.
Sales Associate
Harbor Freight Tools
02.2023 - 05.2023
- Enhanced customer engagement by greeting patrons upon arrival. Supported customers in navigating store layout to find specific items. Executed point of sale transactions through proficient cash register operation. Streamlined return processes to improve customer satisfaction. Drove membership sales for Harbor Freight, contributing to customer retention. Increased warranty sales for replacement and repair plans, adding value to customer purchases.
Dietary Aide
Westchester Medical Center Health Network
12.2021 - 11.2022
- Assisted in meal preparation and delivery to patients. Took meal orders from patients. Stocked refrigerators with necessary supplies. Collected food trays and returned them to the kitchen post-mealtime. Cleaned and sanitized dishes, cups, and utensils.
Dishwasher/Food Prep
The Madison Square Garden Company
08.2021 - 12.2021
- Assisted in washing dishes to maintain cleanliness. Helped count and organize inventory for efficient stock management. Supported kitchen cleanliness by performing regular cleaning tasks. Aided in filling drink and fruit fridges to ensure availability. Prepared coffee and maintained coffee machine hygiene. Assisted in receiving and stocking food deliveries for operational readiness.
Kitchen Exhaust Technician
All Safe Fire Protection
06.2020 - 02.2021
- Executed cleaning and repair of kitchen exhaust systems to ensure optimal performance.
UPS Driver Helper
UPS
11.2019 - 01.2020
- Assisted driver in delivering and sorting packages efficiently during peak season. Supported logistics operations by organizing packages for timely distribution. Collaborated with team members to maintain workflow and meet delivery schedules.
Customer Service Representative/Bookkeeper/cashier
Stop and Shop Supermarket
09.2009 - 09.2019
- Assisted customers with inquiries and provided support during shopping experiences. Processed customer transactions at checkout efficiently. Managed incoming phone calls and directed them appropriately. Maintained cleanliness and organization of work area. Facilitated Western Union transactions. Supported lottery ticket sales and operations. Processed returns and refunds for customer satisfaction. Conducted reconciliation of cash and transactions. Balanced register tills accurately. Refilled lottery ticket machine as needed. Ordered necessary store supplies including lottery tickets, postage stamps, and money orders. Oversaw weekly operations for lottery and Western Union services. Submitted cash transaction reports when required. Reported suspicious activities as necessary.
Education
High School Diploma -
Woodlands Senior High School
White Plains, NY09.2011
Skills
- Assisted in food preparation and service tasks Supported sales efforts through effective customer service Maintained phone etiquette while addressing customer inquiries Applied basic math skills for retail transactions Operated cash register and POS systems efficiently Followed food handling protocols in the food industry Provided guest services to enhance customer satisfaction Utilized Microsoft Office for documentation and communication Communicated effectively in English
Assessments
- Retail customer service — Proficient
- December 2021
- Responding to customer situations in a retail setting
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Experience with VerBalance
Timeline
Customer Service Representative
Savers/Value Village
06.2023 - 02.2024
Sales Associate
Harbor Freight Tools
02.2023 - 05.2023
Dietary Aide
Westchester Medical Center Health Network
12.2021 - 11.2022
Dishwasher/Food Prep
The Madison Square Garden Company
08.2021 - 12.2021
Kitchen Exhaust Technician
All Safe Fire Protection
06.2020 - 02.2021
UPS Driver Helper
UPS
11.2019 - 01.2020
Customer Service Representative/Bookkeeper/cashier
Stop and Shop Supermarket
09.2009 - 09.2019
High School Diploma -
Woodlands Senior High School