Tyler Planchet
Denham Springs,LA
Summary
Dynamic Operations Manager with a proven track record at Benny's Carwash & Oil Change, enhancing workflow efficiency and customer satisfaction. Expert in problem-solving and team leadership, I implemented inventory systems that reduced waste and improved service delivery, while fostering strong employee relations to drive operational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Bennys Carwash & Oil Change
Baton Rouge, LA
08.2020 - Current
- Streamlined daily operations to enhance workflow efficiency and customer satisfaction.
- Supervised staff training programs to improve service delivery and team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed performance metrics to identify areas for operational improvement and cost reduction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LA05.2020
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
Certification
Dale Carnegie Course of Effective Communication and Human Relations
Timeline
Operations Manager
Bennys Carwash & Oil Change
08.2020 - Current
High School Diploma -
Denham Springs High School