Tyler Purcell

• Certified in PT101 (Functional Implementation)
• Certified in PT108 (Configuration Specialist)
• Lead Implementation Consultant on both National, and Global Workforce Software Implementations in manufacturing and energy/utility industries. Employee populations have varied from 500-7,000 employees, with a wide range of configuration requirements.

• Primary support on Workforce Software, Time and Attendance
• Certified in CT104 (Advanced Configuration Maintenance)
• Certified in CT120 (Database Schema)
• Created intake documentation to support customer enhancement requests for Workforce Software
• Led bi-monthly customer success sessions with leadership team
• Supported internal teams as a technical bridge to vendor for Time and Attendance related incidents/enhancements

• Lead support on WFS Time and Attendance.
• HRIS Support for SuccessFactors CORE - WFS Integration.
• Lead PML (Michigan's - Paid Medial Leave) Implementation to all of North America:
  -This involved the conducting of weekly meetings/project touch-points with WorkForce Software PM, and internal project teams.
  -The creation of multiple levels of testing scripts surrounding the implementation.
  -Policy editor configuration to test/confirm Payroll Processing's needs were met.
• Achieved level 3 certification of the time and attendance platform for Advance System Configuration/Maintenance.

• Became primary support for WorkForce Time & Attendance.
• Became certified in CT101 and CT102 for Basic Troubleshooting, and System Maintenance.
• Lead point-of-contact for all NA Manufacturing regarding Time and Attendance.
• Implemented (with secondary support) 200+ schedule templates, 200+ sets of RBPs, and gained extensive knowledge in WFS Policy Editor.

• Started the summer internship program with Haworth Inc., in May of 2018.
• I was secondary support on SuccessFactors - Member Central Goals & Performance.
• Lead support for all HRBP's reporting needs surrounding the Exit Survey.
• Created testing scripts for our WorkForce Time and Attendance implementation, during Iteration 1/UAT.