Tyler Rody
Mid Market / Enterprise Account Manager
Chicago,IL
Summary
Dynamic professional with extensive experience in managing enterprise accounts and fostering long-term client relationships. Proven ability to utilize strategic planning and effective communication to enhance customer satisfaction and drive business growth. Strong track record of leveraging negotiation skills to achieve organizational goals while ensuring client success. Committed to delivering exceptional results through a client-centric approach and innovative problem-solving.
Overview
9
9
years of professional experience
Work History
Mid-Market & Enterprise Account Manager
QuotaPath
01.2025 - Current
- Managed a portfolio of 100+ enterprise and mid-market customers, supporting $2.5M+ ARR
- Delivered exceptional NRR performance across 2025, exceeding 98% every quarter and accelerating to 132% and 145% in the final two quarters.
- Built and launched a new CS-to-AM handoff process in partnership with Revenue Operations, improving customer satisfaction, earlier risk identification, and faster expansion opportunity discovery.
Customer Experiences Manager II
QuotaPath
01.2022 - 01.2025
- Achieved the fastest average tech implementation time within the company in 2022, 2023, & 2024
- Continue to lead cross collaboration meetings with other departments including sales, product, engineering, marketing, and the executive team to provide the best solution for my clients
- Proficient in leading tech systems including Salesforce, Hubspot, Airbyte, Workato, etc.
- Achieved 100%+ NRR for all of 2024
- Awarded ‘Best Quarter’ on CSM team for Q2 2024 (91% GRR & 121% NRR)
Manager, Enterprise Relations
Sprinklr, Inc.
11.2020 - 01.2022
- Became the #2 enterprise rep at Sprinklr my first quarter
- Formulated and maintained relationships with top enterprise level accounts ($5B+) like Netflix, Rakuten, Roku, Traeger Grills, and many more
- Collaborated closely with different departments (marketing, implementation, sales ops, management, enablement) in order to hit my quota four quarters in a row
- Built out a plan for Sprinklr in Higher Education’ and constructed relationships with athletic departments like Alabama, Georgia Tech, and Auburn
Dealer Program Manager
Modernize
01.2020 - 11.2020
- Established and maintained a relationship with Atlas Roofing Corporation - $250MM company
- P&L responsibilities
- Actively sell and manage Atlas clients on Modernize platforms
- Steady 20-25% monthly growth of revenue since taking over the program
- Grown to over 125 active customers since January 1, 2020
Mid Market/Enterprise Account Executive
Modernize
09.2018 - 11.2020
- Promoted to Enterprise Account Executive at the start of the year after month over month growth with sales as well as client list
- Managing a book of business of over $75,000 revenue generated month over month
- Selling $20+MM companies on Modernize services
- Building and maintaining relationships with CEOs, CMOs, CFOs of some of the largest contracting companies nationwide
SDR / Account Executive
RealSavvy
10.2017 - 09.2018
- Top rep at RealSavvy in terms of productivity
- Promoted to AE after month over month of exceeding quota expectations
- Intensely call and prospect the top real estate agents and brokers from across the U.S
- Enthusiastically sell and handle objections that were thrown my direction from multiple angles
- Effectively sell the RealSavvy platform by providing a solution to potential clients needs
Account Manager / Sales
Barton Associates
06.2017 - 09.2017
- Passionately call into hospitals around the United States to qualify them as a workable client
- Intensely work with lead recruiters to place locum physician, NP, and PA’s into clients’ hospitals/medical centers/clinics
- Communicate with clients on a daily/weekly/monthly basis to understand and agree on the current situation
- Communicate and sell Barton Associate services to CEO and clinical managers all around the United States
Education
Bachelor of Science - Public Health
12-2016
School of Public and Environmental Affairs (SPEA)
Skills
Upselling strategies
Problem-solving
Effective communication
Teamwork and collaboration
Account management
Pipeline management
Revenue growth
Customer presentations
Strategic account management
Accomplishments
- In 2025, I built and launched a new CS-to-AM handoff process to help improve customer satisfaction, earlier risk identification, and identify expansion opportunities.
- Voted 'Best Quarter' on the team Q2 2024 (91% GRR & 121% NRR) at QuotaPath
- Most implementations of the year for 2022 and 2023 at QuotaPath
Timeline
Mid-Market & Enterprise Account Manager - QuotaPath
01.2025 - Current
Customer Experiences Manager II - QuotaPath
01.2022 - 01.2025
Manager, Enterprise Relations - Sprinklr, Inc.
11.2020 - 01.2022
Dealer Program Manager - Modernize
01.2020 - 11.2020
Mid Market/Enterprise Account Executive - Modernize
09.2018 - 11.2020
SDR / Account Executive - RealSavvy
10.2017 - 09.2018
Account Manager / Sales - Barton Associates
06.2017 - 09.2017
Indiana University - Bachelor of Science, Public Health