Tyler Ryan
Plymouth,MA
Summary
Detail-oriented Operations Manager with strong skills in problem-solving and team leadership. Experience in managing daily operations, ensuring timely project completion, and maintaining high customer satisfaction. Prepared to leverage expertise for continuous operational improvements.
Overview
6
6
years of professional experience
Work History
Operations Manager
Able Home Performance LLC
Rockland, MA
08.2025 - Current
- Managed daily operations to ensure efficient workflow and service completion.
- Coordinated team schedules to optimize resource allocation and productivity.
- Served as the representative for the company to the state program, handling all injuries and guideline implementations.
- Handled all billing associated with insulation/weatherization jobs done through the state implemented invoicing programs and regulations.
- Monitored and handled customer service on a daily basis to assure progressive and timely communication throughout the complete duration of each job cycle.
- Handled the permitting process for all jobs completed throughput the state.
Marketing Intern
Able Construction LLC
Rockland, MA
06.2025 - 08.2025
- Assisted in developing marketing materials to promote construction services and projects.
- Conducted market research to identify trends and customer preferences for targeted campaigns.
- Supported social media management by creating engaging content and scheduled posts.
- Created engaging videos presented and displayed at Trade Fair exhibitions that garnered helping garner customer leads and signups.
Restoration Technician
Able Construction LLC
Rockland, MA
06.2020 - 08.2024
- Operated dehumidifiers and air movers to facilitate effective moisture removal during restoration projects.
- Assisted in assessing damage and determining appropriate restoration methods for affected areas.
- Maintained inventory of supplies and equipment, ensuring readiness for immediate response to restoration needs.
- Implemented safety protocols while using tools and equipment to minimize risks during restoration activities.
Education
Bachelor of Science - Marketing
University of New Hampshire
NH05-2025
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Affiliations
Mass Save Program
Timeline
Operations Manager
Able Home Performance LLC
08.2025 - Current
Marketing Intern
Able Construction LLC
06.2025 - 08.2025
Restoration Technician
Able Construction LLC
06.2020 - 08.2024
Bachelor of Science - Marketing
University of New Hampshire