Enthusiastic, caring and compassionate individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic, customer service, communication and excellent organizational skills to any setting with the ability to quickly learn new concepts and skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist - Lab technician
Mercy Health Hospital
Tiffin, Ohio
04.2025 - Current
Prepared specimens for laboratory analysis following established protocols.
Collected blood samples from patients using proper techniques and equipment.
Assisted in training new phlebotomists on best practices and procedures.
Collaborated with healthcare teams to coordinate patient care efficiently.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Responded quickly and effectively to emergency situations.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Care Provider
Compass Medical Group
San Diego, CA
01.2022 - 06.2023
Monitored vital signs including blood pressure, temperature and pulse rate.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Developed plans for respite care when needed based on availability of family members or other caregivers.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Medical Receptionist
Shasta Regional Medical Group
Redding, CA
10.2020 - 11.2021
Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Conducted patient intake interviews to collect medical information and insurance details.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Maintained patient accounts by obtaining, recording and updating personal and financial information.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Informed patients of financial responsibilities prior to rendering services.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
National Certification - Phlebotomy
Owens Community College
Perrysburg, OH
05-2025
High School Diploma -
Corning Union High School
Corning, CA
06-2018
Skills
Multi-line telephone skills
Working Knowledge of Medical Terminology & Pharmacology