Tyler Saunders

Work History

Kumquat Solar

10.2024 - Current

Enhanced market penetration through strategic prospecting for new business opportunities within assigned territories.
Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Provided comprehensive education on the benefits of renewable energy sources such as solar power systems to prospective buyers and how they reduce their environmental impact.
Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.

Guzman Moving & Storage

05.2020 - Current

Ensured timely completion of moving projects by effectively managing time and resources.
Loaded and unloaded trucks with customer possessions or merchandise
Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
Contributed to positive company reputation by providing exceptional customer service at all times.
Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.
Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.

Frontier Airlines

11.2020 - 02.2024

Assisted customers with ticket purchases and travel arrangements.
Processed ticket changes and cancellations as needed.
Greeted passengers and offered assistance with check-in process
Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
Excelled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
Implemented sales strategies to maximize profits and achieve sales targets consistently.
Prepared shift summary reports for manager and communicated regularly on goals and progress.
Supervised ongoing daily customer service goals.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Implemented new sales tactics to achieve monthly sales goals implemented by the company.
Supervised a team of Gate Agents, fostering a collaborative environment that boosted team performance and met 96% of on-time flight departures.
I achieved the distinction of being the top sales performer in my station and was ranked in the top 1% of all employees worldwide, ultimately securing the 43rd position overall . This exceptional performance earned me a coveted spot on the winter Royal Caribbean cruise in 2023, recognizing my dedication and success in exceeding sales targets and contributing significantly to the company's revenue.

Tijuana Flats

03.2017 - 07.2019

Cooked same meals over and over during shifts with exact quality results.
Trained and mentored a team of nine new cooks, enhancing their skills and ensuring adherence to Tijuana Flats standards, resulting in improved food quality and customer satisfaction ratings.
Introduced new menu items that increased customer orders within the first month of launch, aligning with the company’s sales goals.
Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
Enhanced food safety protocols, achieving a reduction in health code violations during inspections achieving near perfect scores, which contributed to maintaining Tijuana Flats' reputation for quality and safety.
Contributed to a positive work culture through effective communication, teamwork, and professional conduct.