- Technology as a whole, whether it be different software or Computers
- Math and Numbers
- Learning new Cooking Techniques
Tyler Scott
Forest Lake,MN
Summary
Highly experienced Retail Sales Associate who has backgrounds within the food industry and customer service. Consistently hits assigned sales goals and goes above and beyond for customers and fellow coworkers. Multiple #1 revenue generating sales associate within the store's district and easily adaptable with the constant changes that occur within company standards and commission structure. Professionally manage stressful situations with customers and put problem solving skills in to effect. Technologically sound with POS systems and use of MS Office tools and other possible work related devices. Keeping a professional work environment and eagerly ready to gain more experience and grow as a worker and person.
Overview
7
7
years of professional experience
Work History
Sales Associate
T-Mobile
09.2021 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Crew Member
Culver's Restaurant
08.2019 - 10.2021
- Cleaned and maintained all areas of restaurant.
- Prepared products following restaurant, health, and safety standards and procedures.
- Learned and operated all designated positions within the Kitchen and front sections of the restaurant
- Trained new crew members to operate and perform their assigned positions
- Assisted customer needs and learned valuable lessons in customer service.
- ServSafe certified at the time of employment.
Education
No Degree - Computer Skills
Century College
White Bear Lake, MNHigh School Diploma -
Forest Lake High School
Forest Lake, MN06-2022
Skills
- Maintaining repeat customer relations
- Sales expertise
- Problem-solving Skills
- Sales training
- Upselling
- Reaching assigned sales goals within the company
- Operating company wide POS systems
- Accurately filling out closing and opening paperwork
- Routinely quoting possible new customer accounts
- Consistently keeping a clean work environment
Accomplishments
- Exceeded monthly quota 27 times in terms of revenue generated.
- Obtained ServSafe certification
Interests
Timeline
Sales Associate
T-Mobile
09.2021 - Current
Crew Member
Culver's Restaurant
08.2019 - 10.2021
No Degree - Computer Skills
Century College
High School Diploma -
Forest Lake High School