Tyler Sicotte
Littleton,CO
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Rocket Fuel
08.2023 - Current
- Handled customer service courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled constant flow of customers with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Construction Worker
Kline Design
05.2023 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Customer Service Cashier
Ace Hardware
05.2022 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Chatfield Senior High
Littleton05.2023
Skills
- Complaint Resolution
- Information Security
- Data Entry
- Report Generation
- Customer Relationship Management (CRM)
Timeline
Customer Service Representative
Rocket Fuel
08.2023 - Current
Construction Worker
Kline Design
05.2023 - 08.2023
Customer Service Cashier
Ace Hardware
05.2022 - 09.2022
High School Diploma -
Chatfield Senior High
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