Tyler Silverman
El Paso,TX
Summary
I spent 2 years in the CCTE Law Enforcement program. I learned weapons safety/weapons handling as well as being put through several hours of Simulations of real life situations. I have countless hours of simulation training that requires instant split second reactions to threats. I have some experience in weapons knowledge. I am a extremely fast learner. I have lots of customer experience. I have worked in sales and get along well with others.
I have multiple awards in different trainings with the El Paso Police Department. I spent 4 months working with the EPPD in weapons training/active shooter situations/Weapons handling/Building clearing with SWAT and much more. I am CPR certified.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Coldstone Creamy
08.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Sales
AT&T
02.2023 - 05.2023
- Developed promotional strategies to increase store sales and meet monthly sales targets.
- Identified competitive sales targets and facilitated cross-divisional sales opportunities.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Maintained sales records and generated relevant market and sales reports for management.
Education
Bachelors in Computer Science - Computer Science
The University of Texas At El Paso
El Paso, TX05.2026
High School Diploma -
Coronado High School
El Paso, TX05.2022
Skills
- POS Inventory System Operation
- Flexibility Training
- Phone Inquiries
- Daily Logs
- Team Goals
- Customer Needs Assessments
- Project Requirements
- Legal Requirements
- Member Support
- Team Collaboration
- Guest Interaction
- Logistical Planning
- Financial Loss Prevention
- Cash Control
- Defensive Tactics
- Range Safety
- Combat Readiness
- Law Enforcement Training
- First Aid Training
- Attention to Detail
- Tactical Operations
Timeline
Customer Service Cashier
Coldstone Creamy
08.2023 - Current
Sales
AT&T
02.2023 - 05.2023
Bachelors in Computer Science - Computer Science
The University of Texas At El Paso
High School Diploma -
Coronado High School
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