Knowledgeable professional with solid background in pawnshop operations and customer service. Successfully managed inventory and facilitated seamless transactions, ensuring customer satisfaction and operational efficiency. Demonstrated expertise in valuing items and negotiating deals, contributing to team success through collaboration and adaptability.
Overview
8
8
years of professional experience
Work History
Lead Pawnbroker
Pawn Plus Half Off Title Loans
720 E St George Blvd, St. George, UT 84770
12.2023 - 12.2025
Managed daily operations and customer transactions to ensure smooth workflow and high service standards.
Trained and mentored junior staff on pawn processes, enhancing team knowledge and efficiency.
Inspected, tested, and evaluated mechanical and electronic items to ensure proper function and compliance with specifications.
Disassembled, adjusted, and reassembled components using hand and power tools to restore proper fit and operation.
Measured parts using precision tools such as calipers and gauges to verify tolerances.
Positioned and aligned parts for accurate assembly and reliable performance.
Followed technical manuals and specifications for assembly sequences and component identification.
Cleaned, lubricated, labeled, and prepared parts and units for inventory or shipping.
Trained and supervised staff on proper tool use and quality standards.
Cashier
Home Depot
937 N, 937 Westridge Dr, St. George, UT 84770
10.2021 - 10.2023
Processed customer transactions accurately using point-of-sale (POS) systems.
Assisted customers with product inquiries and selections to enhance shopping experience.
Maintained organized checkout area, ensuring cleanliness and efficiency during peak hours.
Collaborated with team members to improve workflow and reduce wait times for customers. Accurately processed customer transactions for tools, hardware, and building materials while ensuring pricing and product information matched store specifications.
Verified product condition, quantities, and identifying information at point of sale.
Assisted customers with locating items, understanding product specifications, and selecting correct parts for their projects.
Measured and confirmed quantities of materials (e.g., lumber, wire, fasteners) to ensure accuracy and customer requirements.
Maintained a clean, organized checkout area and handled merchandise safely using proper tools and procedures.
Followed store procedures for returns, exchanges, labeling, and preparing items for customer pickup or transport.
Host/Server
Olive Garden
8367 3rd St N, Oakdale, MN 55128
02.2019 - 08.2021
Trained new hosts on operational procedures and guest management techniques. Greeted guests promptly and created a welcoming dining experience.
Managed seating arrangements, waitlists, and reservations to ensure smooth guest flow.
Took accurate food and beverage orders and communicated them clearly to kitchen staff.
Delivered meals and beverages efficiently while ensuring order accuracy and presentation.
Addressed guest questions, special requests, and concerns in a timely, professional manner.
Maintained cleanliness and organization of dining and host areas.
Processed payments accurately and followed cash-handling procedures.
Worked closely with team members to ensure efficient service during high-volume periods.
Pizza Make/Cashier
Carbones Pizza
6445 Lake Rd Ter, Woodbury, MN 55125
06.2018 - 01.2019
Prepared pizzas according to recipes and customer orders, ensuring correct portions, toppings, and bake times.
Operated ovens, prep equipment, and kitchen tools safely and efficiently.
Processed customer orders and payments accurately at the register.
Assembled, packaged, and labeled orders for dine-in, takeout, and delivery.
Maintained cleanliness and organization of workstations in accordance with food safety standards.
Monitored inventory levels and restocked ingredients as needed.
Provided friendly customer service and addressed special requests or concerns.
Education
High School Diploma -
Woodbury HighSchool
2665 Woodlane Dr, Woodbury, MN 55125
06-2019
Skills
Organizational growth
Customer relationship building
Employee training and development
Strong negotiation
Assembly, disassembly, and adjustment of components