Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Spence

Asheboro,NC

Summary

Hardworking Operations Manager gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

10
10
years of professional experience

Work History

Operations Manager

RJ Schinner
10.2023 - Current
  • Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Overseen total Operations.
  • Managed P&L Reports
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • OSHA
  • Supervised operations staff and keep employees compliant with company policies and procedures.
  • Interviewing, hiring, and Training.

1st Shift Supervisor

Rj Schinner
03.2023 - 10.2023
  • Trained new employees and conducted refresher training for current employees.
  • Used independent judgment to assign work to meet production or quality requirements, objectives and goals.
  • Supervised, directed, trained and assisted staff in performing support functions related to function assigned.
  • Tracked progress of activities in functional area and made adjustments to achieve objectives and report status.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Planned and prepared work schedules for employees to assign employees to specific duties.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Completed payroll accurately and timely to meet employee expectations.
  • Managed inbound receiving departments.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Promoted and enforced workplace safety procedures and measures for distribution center.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

2nd Shift Picker

RJ Schinner
05.2022 - 11.2022
  • Pulled orders quickly to maintain demanding productivity goals.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Used RF scanners to track orders and verify accuracy.
  • Operated manual and electric pallet jacks to move merchandise.

1st Shift Supervisor

RJ Schinner
06.2021 - 05.2022
  • Trained new employees and conducted refresher training for current employees.
  • Used independent judgment to assign work to meet production or quality requirements, objectives and goals.
  • Supervised, directed, trained and assisted staff in performing support functions related to function assigned.
  • Tracked progress of activities in functional area and made adjustments to achieve objectives and report status.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Planned and prepared work schedules for employees to assign employees to specific duties.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Completed payroll accurately and timely to meet employee expectations.
  • Managed inbound receiving departments.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Promoted and enforced workplace safety procedures and measures for distribution center.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

2nd Shift Supervisor

RJ Schinner
09.2016 - 06.2021
    • Resolved issues quickly to maintain productivity goals.
    • Reviewed work for quality and compliance with company standards and design specifications.
    • Standardized production procedures, job roles, and quality assurance guidelines.
    • Managed internal operational standards and productivity targets.
    • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
    • Supervised ongoing daily production phases.
    • Located and resolved problems with team production and performance to maintain consistent quality levels.
    • Collaborated with other leaders and executives to direct workflow and support operations.
    • Cultivated professional working relationships with peers and supervisors.

2nd Shift Picker

RJ Schinner
09.2014 - 09.2016
  • Fostered and maintained positive work environment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.

Education

High School Diploma -

Franklin Hights High School
Columbus, OH
06.2013

Skills

  • Issue Resolution
  • Team Leadership
  • Shift Paperwork Completion
  • Task Monitoring
  • Daily Workflows
  • Staff Training
  • Conflict Resolution
  • Policy and Procedure Enforcement
  • PPE Requirements
  • Team Supervision
  • Staff Development
  • MS Office
  • Verbal and Written Communication

Timeline

Operations Manager

RJ Schinner
10.2023 - Current

1st Shift Supervisor

Rj Schinner
03.2023 - 10.2023

2nd Shift Picker

RJ Schinner
05.2022 - 11.2022

1st Shift Supervisor

RJ Schinner
06.2021 - 05.2022

2nd Shift Supervisor

RJ Schinner
09.2016 - 06.2021

2nd Shift Picker

RJ Schinner
09.2014 - 09.2016

High School Diploma -

Franklin Hights High School

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Tyler Spence