Tyler Stamper
Cincinnati,Ohio
Summary
Aspiring IT professional with over ten years of experience in customer service, quality assurance, and logistics. Demonstrated ability to thrive in both collaborative team settings and self-driven environments, with a strong track record of delivering results. Possesses a keen analytical mindset, adept at swiftly identifying and resolving technical challenges. Eager to leverage a diverse skill set and IT education to contribute to the growth and success of a forward-thinking organization.
Overview
7
7
years of professional experience
Work History
Quality Coordinator
General Electric
04.2017 - Current
- Developed new strategies to improve quality assurance systems
- Utilized problem-solving skills to quickly diagnose and resolve unique issues daily
- Collaborated with team members and customers through digital systems to complete both short and long-term projects
Material Handler
General Electric
10 2014 - Current
- Completed orders to meet high customer demand and tight deadlines
- Facilitated the flow of materials through Oracle Warehouse Management system
- Exceeded order accuracy goals set by the company
General Manager
SoHi
7 2014 - 9 2014
Shift Manager
Skyline Chili
7 2011 - 7 2014
- Progressed from Dishwasher to General Manager in a three-year timespan
- Exercised composure under pressure and in escalated customer service scenarios
- Trained and supervised employees while creating a positive and team-driven work environment
- Ensured product quality in accordance with standard operating procedures
Education
Bachelor of Science - IT Management
Western Governors University
Salt Lake City, UT09.2023
Skills
- Customer Service
- Windows OS
- Defect Analysis and Resolution
- Tracking and Documentation
- Data Entry and Maintenance
- MS Office
- Education-Based SQL Training
- Team Management
Timeline
Quality Coordinator
General Electric
04.2017 - Current
Material Handler
General Electric
10 2014 - Current
General Manager
SoHi
7 2014 - 9 2014
Shift Manager
Skyline Chili
7 2011 - 7 2014
Bachelor of Science - IT Management
Western Governors University
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