Tyler Stover
Belen,NM
Summary
Detail-oriented professional with extensive virtual experience in supporting credit union operations, including member services, account management, and digital banking tools. Recognized for reliability and a strong ability to adapt to dynamic work environments while consistently delivering results under pressure. Excellent organizational skills, combined with a collaborative mindset, foster seamless team operations and drive goal achievement. Committed to enhancing member experiences and optimizing operational efficiency through innovative solutions.
Overview
5
5
years of professional experience
Work History
Virtual Member Experience Specialist
Del Norte Credit Union
Rio Rancho, NM
06.2025 - 08.2025
- Provided ongoing support to members by promptly answering balance and transaction inquiries as well as offering tailored assistance when needed.
- Facilitated loan payment processing and account transfers.
- Provided step-by-step assistance for online banking navigation.
- Established strong relationships with members through proactive communication efforts, building trust and loyalty over time.
- Participated in regular team meetings focused on sharing best practices and identifying opportunities for further enhancements to the overall organization.
Administrative Assistant
Melloy Auto Group
Los Lunas, NM
02.2022 - 05.2025
- Oversee all transactions made in the Parts and Service departments in three different stores.
- Create third-party contracts and billing for these contracts.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed filing system, entered data and completed other clerical tasks.
Lead Sales Associate
Dollar General
Dodge City, KS
09.2020 - 04.2021
- Managed end of day reports, including counting the safe, as well as opened/closed the store.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
Education
College in Business Management - Business
Central New Mexico Community College
RemoteSkills
- Accounts Receivable
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Critical thinking
- Documentation and recordkeeping
- Professional communication
- Data organization
- Invoice processing
- Documentation and reporting
- Account reconciliation
- Time management
Timeline
Virtual Member Experience Specialist
Del Norte Credit Union
06.2025 - 08.2025
Administrative Assistant
Melloy Auto Group
02.2022 - 05.2025
Lead Sales Associate
Dollar General
09.2020 - 04.2021
College in Business Management - Business
Central New Mexico Community College