TYLER THIBODEAUX

• Lead coordination between Production, Engineering, Machine Shop, Quality, and Sales to execute complex OEM machining.
• Review and interpret customer drawings, specifications, and connection requirements to ensure manufacturability and compliance.
• Drive problem resolution, corrective actions, and continuous improvement initiatives to reduce delays, rework, and inefficiencies.
• Maintain accountability for on-time delivery, quality performance, and customer satisfaction.
• Conduct regular meetings with OEM Department stakeholders.
• Provide timely updates to customers regarding service changes.
• Developed and maintain strong relationships with customers to promote loyalty and satisfaction.

• Maintained customer base by communicating regularly with each customer.
• Developed new customers on a regular basis.
• Collected inquiries, reviewed applicable customer specifications, submitted estimates to the operations team, priced the parts, and submitted bids to the customers.
• Received and reviewed POs for accuracy and inputting orders into the sales system.
• Followed up on quotes and soliciting feedback in order to determine reasons for not being awarded work.
• Worked with counterparts in the PP&S and Operations groups to grow capabilities, and to better quote opportunities Benoit is given.
• Worked with counterparts in PP&S and Operations to ensure orders are processed, manufactured, and delivered by the customer required delivery dates.

• Developed well schematics based on customer's well design.
• Coordinated with engineers and service companies.
• Communicated with customers to determine required sales information for each well and to gain beneficial sales information on pending projects.
• Coordinated with the customer and various service companies to ensure the final package is completed efficiently, accurately, and in a timely manner.
• Coordinated with Machine Shop for manufacturing accessories for each well.

• Maintained customer base by making regular contact with each customer.
• Maintained an effective, up-to-date customer list and writing thorough sales call reports.
• Found and developed new customers regularly.
• Planned sales strategies and utilizing time efficiently by making appointments and making as many customer contacts daily as possible.
• Prepared work order and router, shipping documents, arrange transportation, and ship orders as requested by the customer.

Same description below.

Managed inventory levels for Benoit and customer accounts to ensure operational efficiency.

• Executed production of stock orders to ensure timely availability of inventory.
• Conducted thorough inspection of pipes and threads on customer returns to ensure quality standards.

Torque Shop Operator

• Computer torquing downhole assemblies
• Responsible for hydrostatic and nitrogen gas testing

Shipping and Receiving Supervisor

• Operated forklifts and cranes to assist in material handling and transportation tasks. Supported team members in loading and unloading goods efficiently. Maintained equipment to ensure safe and effective operations.