Tyler Valdez
Surprise,az
Summary
Reliable individual experienced in restaurant management and customer service. Proven track record of success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Expert in inventory management, staff training, and problem solving. Highly organized with excellent communication skills and a passion for creating an enjoyable customer experience.
Overview
6
6
years of professional experience
Work History
General Manager
Arbys
03.2019 - Current
- Oversaw daily operations while managing multiple projects simultaneously.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Identified areas of improvement within the team and implemented strategies to increase productivity.
- Resolved conflicts between employees or customers in a professional manner.
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.
- Monitored inventory levels and placed orders when necessary, ensuring stock availability at all times.
- Assisted customers with product selection, providing exceptional service experience.
Education
High School Diploma -
Ombudsman High
Phoenix, AZSkills
- Accurate Money Handling
- Verbal And Written Communication
- Payment Processing
- Cash Handling
- Opening And Closing Procedures
- Performance Motivation
- Inventory And Supply Management
- Food Safety And Sanitation
- Staff Training And Onboarding
- Labor And Food Cost Control
- Energetic And Enthusiastic
- Goal Attainment
- Guest Satisfaction
- Customer Experience Management
- Schedule Management
- Recruiting And Hiring
Timeline
General Manager
Arbys
03.2019 - Current
High School Diploma -
Ombudsman High