Tyler Verner
Butler,PA
Summary
Accomplished US Air Force veteran with over 5 years of IT experience and a TS/SCI clearance. Demonstrated expertise as an IT professional within a large, diverse organization, leading DoD cyber security operations teams. Proficient in System Administration, Vulnerability Management, Endpoint Security, and Incident Response in multi-domain environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Systems Administrator
Mediagistic
12.2022 - 09.2024
- Resolved escalated help desk tickets promptly, providing high-quality support to over 140 end users experiencing technical issues.
- Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
- Delivered Tier 1, 2 and 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
System Administrator
TEKsystems
04.2022 - 12.2022
- RedHat Enterprise Linux Tier 1 System Administrator for Command & Control Headquarters.
- Monitor and manage 130 physical and virtual servers on the DoD enterprise network using VMware vSphere.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Manage 10,000 + local and remote users network access and policies utilizing Active directory.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Completed reports detailing network and systems performance and downtime issues.
Cyber Systems Administrator
United States Air Force
10.2019 - 04.2022
- Implemented 2 base-wide tech refreshes/network changes and administered 110 new network devices, enhancing network performance, security, and reliability.
- Improved system reliability by conducting routine maintenance and updates.
- Configured network settings for optimal performance and security.
- Managed user accounts and permissions to ensure secure access for over 50 Air Force units.
- Enhanced data integrity with regular backups and recovery testing.
Body Structure Technician
Volvo Cars
04.2018 - 04.2019
- Conducted routine inspections for ensuring equipment safety and functionality.
- Improved efficiency by promptly addressing technical issues.
- Managed inventory of parts and tools for seamless operations.
- Utilized specialized tools to address complex technical challenges.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Electrical Steel Processing Technician
Cleveland-Cliffs
04.2010 - 04.2018
- Operated and monitored electrical steel processing units, processing 36,000 lbs of flat-rolled electrical steel, every 45-60 minutes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
TIRE, LUBE AND EXPRESS TECHNICIAN
WALMART
10.2012 - 07.2016
- Performed general maintenance task on customer's vehicles, exceeding 50 vehicles daily.
- Operated in a fast-paced environment and still achieve a superior product outcome, while averaging 30-45 minutes of servicing per vehicle.
- Interacted with customers to identify issues and services performed.
Education
Bachelor of Arts - History
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2015
Associate of Applied Science - Business Management
Butler County Community College
Butler, PA12.2012
Skills
- Microsoft 365 Management
- Freshservice Ticket Management
- Technical Hardware Support
- SolarWinds System Oversight
- Experience with Remote Access Solutions
- System Administration for Windows 2012-2022
- Proficient in Asset Management Software
Websites
Certification
- CompTIA Security+
- DISA ACAS version 5.3
- VMware vSphere Foundations
Areas Of Expertise
4 years of Red Hat Enterprise Linux and Windows Server 2008/2012/2016/2019, Virtual Machine (VMWare) and Server Virtualization Software Application (vSphere), Tenable.SC, Tanium, McAfee, Defender, STIG, Microsoft Office, Active Directory, PuTTY and PowerShell
Timeline
Systems Administrator
Mediagistic
12.2022 - 09.2024
System Administrator
TEKsystems
04.2022 - 12.2022
Cyber Systems Administrator
United States Air Force
10.2019 - 04.2022
Body Structure Technician
Volvo Cars
04.2018 - 04.2019
TIRE, LUBE AND EXPRESS TECHNICIAN
WALMART
10.2012 - 07.2016
Electrical Steel Processing Technician
Cleveland-Cliffs
04.2010 - 04.2018
Bachelor of Arts - History
Slippery Rock University of Pennsylvania
Associate of Applied Science - Business Management
Butler County Community College
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