Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Tyler Washington

Tyler Washington

Charlotte,NC

Summary

Results-driven Associate with experience in process improvement at Amazon. Expertise in strategic decision-making, problem resolution, and team mentorship. Skilled in developing training materials that enhance operational efficiency and drive customer engagement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Associate

Amazon
11.2020 - Current
  • Led process improvement initiatives to enhance operational efficiency across multiple teams.
  • Mentored junior associates, fostering skill development and enhancing team performance.
  • Collaborated with cross-functional teams to streamline project execution and drive results.
  • Developed training materials for new hires, ensuring consistency in onboarding practices.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Server

AmeriServ
04.2018 - 04.2020
  • Delivered exceptional customer service during high-volume shifts, ensuring guest satisfaction and repeat business.
  • Managed multiple tables efficiently, prioritizing tasks to optimize dining experiences.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation standards were met.
  • Monitored dining area cleanliness, ensuring a welcoming environment for guests.

Guest Relations Associate

Carolina Panthers
10.2018 - 12.2019
  • Enhanced guest satisfaction through attentive service and proactive problem-solving.
  • Increased efficiency by streamlining check-in and check-out processes for guests.
  • Ensured seamless event execution by coordinating with multiple departments effectively.
  • Trained staff on customer service protocols, promoting a collaborative work environment.

Education

Associate of Arts - Digital Communications And Multimedia

Central Piedmont Community College, Charlotte, NC
05-2026

High School Diploma -

Charlotte Engineering Early College, Charlotte, NC
05-2020

Skills

  • Customer engagement
  • Strong focus on accuracy
  • Strategic decision-making
  • Strong oral presentation skills
  • Effective problem resolution
  • Engaged listening
  • Leadership abilities

Certification

NABJ: National Association of Black Journalists

Interests

  • Team Sports
  • Engaging in food photography and sharing culinary creations on social media
  • I have a passion for photography and editing photos
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Music
  • Gym Workouts

Timeline

Associate - Amazon
11.2020 - Current
Guest Relations Associate - Carolina Panthers
10.2018 - 12.2019
Server - AmeriServ
04.2018 - 04.2020
Central Piedmont Community College - Associate of Arts, Digital Communications And Multimedia
Charlotte Engineering Early College - High School Diploma,

Similar Profiles

CREATE PROFILE