Tyler Watts
Philadelphia,PA
Overview
8
8
years of professional experience
Work History
Systems Administrator
Rajant Health Inc.
Malvern, Pennsylvania
06.2025 - Current
- Administer and maintain a mixed enterprise infrastructure including Windows AD management, MacOS, and Linux
- Led domain migration initiatives, restructuring AD, planning replication, and updating DNS to align with organizational rebranding and modernized infrastructure.
- Designed and managed network segmentation across management, user, and guest VLANs, implementing PfSense firewall rules and trunking to enforce least privilege and isolation.
- Architect and manage enterprise network storage solutions.
- Deploy and maintain virtualization platforms (Proxmox clusters) including VM migration from VMware.
- Established weekly and monthly update schedules for userbase and servers using Action1 RMM platform to ensure system reliability.
- Saved business an annual amount of $15,000 after auditing user licensing and accounts.
IT Help Desk Consultant
Temple University
Philadelphia, Pennsylvania
01.2024 - 07.2025
- Provided comprehensive technical support to students and staff, resolving issues related to software, hardware, and network systems.
- Quickly diagnosed and resolved technical problems, minimizing downtime and disruption.
- Collaborated with IT team to enhance support processes and facilitate knowledge sharing.
- Delivered customer service, addressing inquiries and concerns effectively.
- Documented troubleshooting processes and resolutions, enhancing IT knowledge base.
Carpenter
Mark of All Trades
Malvern, Pennsylvania
03.2018 - 06.2025
- Assisted in mentoring junior carpenters on best practices and techniques.
- Collaborated with clients to determine design specifications and material choices.
- Ensured quality control by inspecting finished work for craftsmanship standards.
Education
Bachelor of Science - Computer Information Systems
Temple University
Philadelphia, PA05-2025
Associate of Science - Computer Science
Community College of Philadelphia
Philadelphia, PA05-2023
Skills
- Active directory
- AWS Route 53
- Proxmox
- pfSense
- TrueNAS
- Google Workspace
- Action1
- Atlassian Administration
- Tableau
- Sophos Central
Relevant Coursework
- Data Visualization
- Database Management Systems
- Full-Stack Web Development
- Network Architectures
- OS & Systems Architectures
- Component Based Software Design
- Software Security
- Digital Forensics
Timeline
Systems Administrator
Rajant Health Inc.
06.2025 - Current
IT Help Desk Consultant
Temple University
01.2024 - 07.2025
Carpenter
Mark of All Trades
03.2018 - 06.2025
Bachelor of Science - Computer Information Systems
Temple University
Associate of Science - Computer Science
Community College of Philadelphia