Tyler Welsh
New Castle,PA
Summary
Dynamic IT Technician with a proven track record at Preferred IT Solutions, excelling in desktop technical support and hardware installation. Expert in optimizing networks and providing swift remote support, enhancing operational efficiency. Skilled in cable termination and fostering client relationships, ensuring seamless technology integration and user satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technician
Preferred IT Solutions
01.2024 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Education
Associates - Network And System Administration
Laurel Technical Institute
Hermitage PA05-2024
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- MSP Sales
- Firewall Installation
Certification
- 3cx Basic Certification
- Sonicwall CER FY24 Adventurer Certification
Timeline
IT Technician
Preferred IT Solutions
01.2024 - Current
Associates - Network And System Administration
Laurel Technical Institute
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