Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Whaley

Malvern,OH

Summary

Accomplished Pharmacist/Pharmacy Manager with a proven track record at Rite Aid Pharmacy, adept in patient education and counseling, and pharmacy operations management. Excelled in optimizing workflow processes and leading teams to enhance productivity and patient care. Skilled in prescription verification and delivering personalized patient consultations, significantly improving customer satisfaction and health outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

Rite Aid Pharmacy
06.2017 - Current


  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians and pharmacists.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
  • Vaccinated patients in store and at outreach settings to provide immunity against Covid 19, influenza, and other diseases.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Pharmacy Manager

Discount Drug Mart
11.2011 - 06.2017
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Improved patient satisfaction by providing personalized consultations and medication management services.

Floater Pharmacist

Rite Aid Pharmacy
07.2013 - 11.2015
  • Provided relief coverage at multiple locations within the organization, demonstrating adaptability while maintaining consistent quality of care across all sites.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Counseled patients regarding proper intake of medications.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.

Education

PharmD - Pharmacy

Ohio Northern University
Ada, OH
05.2013

Skills

  • Patient education and counseling
  • Prescription Verification
  • Workflow Optimization
  • Pharmacy operations management

Certification

Immunization

BLS

Timeline

Pharmacy Manager

Rite Aid Pharmacy
06.2017 - Current

Floater Pharmacist

Rite Aid Pharmacy
07.2013 - 11.2015

Pharmacy Manager

Discount Drug Mart
11.2011 - 06.2017

PharmD - Pharmacy

Ohio Northern University

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