Summary
Overview
Work History
Education
Skills
Software
Timeline
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Tyler Williams

Tyler Williams

Chicago,IL

Summary

New graduate with a certificate in Digital Marketing and E-Commerce excited to launch a career in the Digital Marketing world. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Successful in expanding online presence through personalized interactions with followers. Detail-oriented team player with strong organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Carrier Sales Representative

Echo Global Logistics
Chicago, IL
10.2021 - 01.2023
  • Drove new business by acquiring new clients and expanding new and existing relationships through strong negotiation and interpersonal skills
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales at a cost-effective rate.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Utilized computer systems to maintain daily operational load management cargo shipments.
  • Advanced to National Sales Representative within 3 months of mentorship and mentored new carrier sales representatives.


Correctional Officer

Milwaukee County House Of Correction
Milwaukee, WI
05.2020 - 10.2021
  • Prepared, processed and maintained forms, intakes, reports, logs, records, and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Established positive working relationships and maintained boundaries with inmates while providing guidance to help reintegrate in society and establish new beginnings.
  • Responded to emergency situations and de-escalated hostile confrontations.

Correctional Officer

Wisconsin Department Of Corrections
Black River Falls, WI
06.2015 - 01.2020
  • Prepared, processed and maintained forms, intakes, reports, logs, records, and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Established positive working relationships and maintained boundaries with inmates while providing guidance to help reintegrate in society and establish new beginnings.
  • Responded to emergency situations and de-escalated hostile confrontations.

Education

Google Digital Marketing & E-commerce Certificate - Endorsed By 4A's And The AAF

Coursera
01.2023 - Current

Certified Correctional Officer - Criminal Justice

Milwaukee Area Technical College
Milwaukee, WI
10.2020 - 2020.11

Associate of Applied Science - Criminal Justice

Western Technical College
La Crosse, WI
08.2012 - 2014.12

Skills

SEO proficiency

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Software

Canva

CapCut

Adobe Creative Studio

Adobe Lightroom

DJI

Hootsuite

Constant Contact

Timeline

Google Digital Marketing & E-commerce Certificate - Endorsed By 4A's And The AAF

Coursera
01.2023 - Current

Carrier Sales Representative

Echo Global Logistics
10.2021 - 01.2023

Certified Correctional Officer - Criminal Justice

Milwaukee Area Technical College
10.2020 - 2020.11

Correctional Officer

Milwaukee County House Of Correction
05.2020 - 10.2021

Correctional Officer

Wisconsin Department Of Corrections
06.2015 - 01.2020

Associate of Applied Science - Criminal Justice

Western Technical College
08.2012 - 2014.12

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