Canva
Tyler Williams
Chicago,IL
Summary
New graduate with a certificate in Digital Marketing and E-Commerce excited to launch a career in the Digital Marketing world. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Successful in expanding online presence through personalized interactions with followers. Detail-oriented team player with strong organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Carrier Sales Representative
Echo Global Logistics
Chicago, IL
10.2021 - 01.2023
- Drove new business by acquiring new clients and expanding new and existing relationships through strong negotiation and interpersonal skills
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales at a cost-effective rate.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Utilized computer systems to maintain daily operational load management cargo shipments.
- Advanced to National Sales Representative within 3 months of mentorship and mentored new carrier sales representatives.
Correctional Officer
Milwaukee County House Of Correction
Milwaukee, WI
05.2020 - 10.2021
- Prepared, processed and maintained forms, intakes, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Established positive working relationships and maintained boundaries with inmates while providing guidance to help reintegrate in society and establish new beginnings.
- Responded to emergency situations and de-escalated hostile confrontations.
Correctional Officer
Wisconsin Department Of Corrections
Black River Falls, WI
06.2015 - 01.2020
- Prepared, processed and maintained forms, intakes, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Established positive working relationships and maintained boundaries with inmates while providing guidance to help reintegrate in society and establish new beginnings.
- Responded to emergency situations and de-escalated hostile confrontations.
Education
Google Digital Marketing & E-commerce Certificate - Endorsed By 4A's And The AAF
Coursera
01.2023 - Current
Certified Correctional Officer - Criminal Justice
Milwaukee Area Technical College
Milwaukee, WI 10.2020 - 11.2020
Associate of Applied Science - Criminal Justice
Western Technical College
La Crosse, WI 08.2012 - 12.2014
Skills
SEO proficiency
SEM trend knowledge
Brand strategy
Data analytics
Email marketing campaigns
Content and digital asset management
Teamwork and Collaboration
Software
CapCut
Adobe Creative Studio
Adobe Lightroom
DJI
Hootsuite
Constant Contact
Timeline
Google Digital Marketing & E-commerce Certificate - Endorsed By 4A's And The AAF
Coursera
01.2023 - Current
Carrier Sales Representative
Echo Global Logistics
10.2021 - 01.2023
Certified Correctional Officer - Criminal Justice
Milwaukee Area Technical College
10.2020 - 11.2020
Correctional Officer
Milwaukee County House Of Correction
05.2020 - 10.2021
Correctional Officer
Wisconsin Department Of Corrections
06.2015 - 01.2020
Associate of Applied Science - Criminal Justice
Western Technical College
08.2012 - 12.2014