Tyler Wolf
Dayton,OH
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Senior Director of Operations
Chick-fil-A Huber Heights
03.2022 - Current
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Director of Drive Thru
Chick-fil-A Benchwood
06.2020 - 03.2022
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored and coordinated workflows to optimize resources.
Assistant Director of Production
Chick-fil-A Benchwood
06.2017 - 06.2020
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed internal operational standards and productivity targets.
Team Leader
Chick-fil-A Benchwood
04.2015 - 06.2017
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Team Member
Chick-fil-A Benchwood
10.2013 - 04.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Business Management
Wright State University
Dayton, OH12.2020
Associate of Science - Sociology
Sinclair Community College
Dayton, OH05.2019
Associate of Arts - Liberal Arts And General Studies
Sinclair Community College
Dayton, OH05.2015
Skills
- Quality Assurance
- Crisis Communications
- Team Goals
- Leadership Training
- Business Management
- Constructive Feedback
- Staffing Requirements
- Customer Relationship Management
- Staff Management
- Profit and Loss Accountability
Timeline
Senior Director of Operations
Chick-fil-A Huber Heights
03.2022 - Current
Director of Drive Thru
Chick-fil-A Benchwood
06.2020 - 03.2022
Assistant Director of Production
Chick-fil-A Benchwood
06.2017 - 06.2020
Team Leader
Chick-fil-A Benchwood
04.2015 - 06.2017
Team Member
Chick-fil-A Benchwood
10.2013 - 04.2015
Bachelor of Science - Business Management
Wright State University
Associate of Science - Sociology
Sinclair Community College
Associate of Arts - Liberal Arts And General Studies
Sinclair Community College
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