Tyler Young
Bothell,WA
Summary
Proficient Regional Manager specializing in staff training, time management, and client engagement. Committed to driving operational efficiency and fostering a collaborative work environment to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Regional Manager
IVitality
Issaquah, Washington
06.2024 - 03.2026
- Managed regional operations including inventory control, staffing levels, customer service.
- Developed and nurtured relationships with key customers in the region, driving customer loyalty.
- Maximized branch revenue by optimizing daily operations.
- Trained staff on product knowledge, customer service techniques, sales strategies, enhancing team effectiveness.
- Resolved conflicts between customers and employees within the region.
- Collaborated closely with Human Resources department on matters related to employee relations.
- Led mentoring and onboarding for newly hired employees, equipping them with knowledge of various company programs.
- Facilitated onboarding process for new hires to ensure they met all job requirements.
Office Manager
IVitality
Issaquah, Washington
01.2024 - 06.2026
- Managed daily office operations, ensuring smooth workflow across departments.
- Coordinated staff schedules and meetings to optimize team productivity.
- Maintained inventory of office supplies and equipment for uninterrupted operations.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Wellness Tech/Front Desk Receptionist
IVitality
Issaquah, Washington
05.2022 - 01.2024
- Educated clients on service offerings and health benefits to promote informed wellness choices.
- Collaborated with team members to optimize daily operations and enhance client experience.
- Operated and maintained advanced equipment to deliver effective wellness therapies.
- Followed safety protocols to maintain a clean work environment.
Education
Associate of Arts -
Skagit Valley College
Oak Harbor, WA01-2016
Skills
- Client relations
- Customer relationship management
- Office management
- Inventory control
- Employee scheduling
- Staff training
- Onboarding process
- Time management
- Decision-making
- Problem solving
- Team building
- Conflict resolution
Timeline
Regional Manager
IVitality
06.2024 - 03.2026
Office Manager
IVitality
01.2024 - 06.2026
Wellness Tech/Front Desk Receptionist
IVitality
05.2022 - 01.2024
Associate of Arts -
Skagit Valley College