TYLER KREBS
Orlando
Summary
Dependable and successful in delivering fast, high-quality customer service to guests within restaurant environments. Adaptable and professional with a strong emphasis on collaboration, process efficiency, and supporting colleagues. Committed to creating a positive and enjoyable experience for both customers and team members alike.
Overview
5
5
years of professional experience
Work History
Barista
Craft & Common
08.2024 - Current
- Delivered excellent customer service from the register through order completion, ensuring a positive customer experience.
- Maintained high sales levels by upselling beverages and food items effectively.
- Consistently ranked in the top three for gratuity percentages, demonstrating strong rapport with customers.
- Memorized ingredients and mastered preparation techniques for a wide variety of beverages.
- Controlled order flow and effectively paced output to ensure smooth operations during peak hours.
- Cleaned and maintained espresso machines, other equipment, and the café lobby to ensure a safe and welcoming environment.
Food/Beverage Runner
AVA MediterrAegean
05.2023 - 04.2024
- Maintained speed of service for food orders while minimizing errors and complaints
- Delivered correct food items to tables according to order documentation
- Answered questions from restaurant patrons regarding menu items
- Cultivated warm relationships with regular customers
Servers Assistant
AVA MediterrAegean
01.2023 - 05.2023
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Assisted with dining room setup before and after the service period
- Bussed tables between courses and loaded and unloaded trays to expedite tasks
Barista
Lobos Coffee Roasters
05.2022 - 01.2023
- Created a wide variety of hot and cold drinks during shifts with consistently positive customer satisfaction scores
- Controlled line and crowd with quick, efficient service
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Maintained a detailed attention to beverage presentation
- Created advanced social relationships with coworkers to provide a more welcoming and upbeat atmosphere
Server
Magical Meat Boutique
03.2021 - 07.2021
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
Sales Representative
Cutco Cutlery
03.2020 - 08.2020
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Retained excellent client satisfaction ratings through outstanding service delivery
- Trained and mentored new sales representatives
Education
High School Diploma -
Mount Dora Highschool
Mount Dora, FLBachelor of Science - Biology Pre-Med
University of Central Florida
Orlando, FL05-2025
Skills
- Customer service
- POS system operation
- Workflow optimization
- Adaptivity
- Task and Time Management
- Calm demeanor
Timeline
Barista
Craft & Common
08.2024 - Current
Food/Beverage Runner
AVA MediterrAegean
05.2023 - 04.2024
Servers Assistant
AVA MediterrAegean
01.2023 - 05.2023
Barista
Lobos Coffee Roasters
05.2022 - 01.2023
Server
Magical Meat Boutique
03.2021 - 07.2021
Sales Representative
Cutco Cutlery
03.2020 - 08.2020
High School Diploma -
Mount Dora Highschool
Bachelor of Science - Biology Pre-Med
University of Central Florida
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