Tylet Lopez
Oak Grove,MO
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Additionally
Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Foods runner
Aramark
Kansas City, Missouri
01.2024 - 06.2026
- Delivered food promptly to customers in dining areas.
- Collaborated with kitchen staff to ensure timely meal presentation.
- Maintained cleanliness of dining areas and serving stations.
- Communicated effectively with guests regarding menu options and specials.
- Monitored stock levels and informed management of supplies needed.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Store Associate
Barnes & Noble
Blue Springs, Missouri
06.2021 - 12.2023
- Assisted customers in locating books and merchandise throughout the store.
- Organized and restocked shelves to maintain product availability and presentation.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained cleanliness and orderliness of store areas, including display sections.
- Provided recommendations to customers based on their interests and preferences.
- Participated in inventory counts and managed stockroom organization effectively.
- Performed daily opening and closing procedures for store operation.
Education
Associate of Science - Physics
Metropolitan Community College
Kansas City, MO 01.2025 - 09.2026
Skills
- Integrated Library Systems (ILS): Skilled in managing patron accounts, processing holds, and checking materials in/out
- Patron Confidentiality: Strictly upholding information privacy, account security, and intellectual freedom principles
- Multichannel Customer Service: Delivering welcoming, solution-oriented assistance in person and over the phone
- De-escalation & Problem Solving: Remaining calm, polite, and professional during high-traffic times or difficult interactions
- Active Listening: Patiently assessing patron needs to accurately connect them with library resources and digital tools
- Inclusive Community Engagement: Serving diverse populations with cultural humility, patience, and respect
- Collection Merchandising: Creating engaging public book displays and organizing materials accurately using library classification
- Program & Event Support: Assisting with setup, logistics, and supply management for library programs and book clubs
- Collaborative Teamwork: Working cohesively with branch staff and leadership to maintain a positive workplace environment
- Adaptable Multi-tasking: Thriving in fast-paced environments and seamlessly managing shifting branch priorities
Accomplishments
- Equality award - Oak grove high school, Oak grove, MO.
- National Technical Honor Society award - Fort Osage high school, Independence, MO.
- Phi Theta Kappa Honors Society award - Metropolitan Community College Blue River, Independence, MO
Timeline
Associate of Science - Physics
Metropolitan Community College
01.2025 - 09.2026
Foods runner
Aramark
01.2024 - 06.2026
Store Associate
Barnes & Noble
06.2021 - 12.2023