Tylhesha Johnson
Usps
Katy,TX
23
years of professional experience
10+ years of customer service support,goal oriented, productive , dependable and great leadership skills
Work History
City Carrier
12 Years 7 Months- Vast experience in sorting and delivery of mail, Demonstrated ability to collect mail, parcels and any assigned delivery material, Able to accurately sort incoming mail/parcels/documents, Hands-on experience in selling stamps and other postal products to customers, Proficient in properly getting customer signatures for registered, certified and insured mail
- Proven ability to operate various types of postal equipment easily, Capable of timely distributing incoming mail from postal trucks
- SPECIAL SKILLS Able to communicate effectively - orally and in writing, Proven track record of working in all kinds of weather conditions, Demonstrated ability to walk long distances for delivering mail carrying heavy mail, Able to work with minimum supervision
Office Assistant
2 Years 11 Months- Performed clerical duties including filing and inventory
- Communicate with customers in order to provide general information
- Managed calendars and arrange appointments
- Sorted and distribute incoming mail
- Operated office machinery such as copier and fax machine
- Typed and proofread outgoing correspondence
- Performed additional general office duties such as assisting staff with their specific work when required
ER unit secretary
1 Year 2 Months- Acted as a unit receptionist greeting and directing visitors
- Assisted in the ordering, receipt and storage of supplies
- Assembled patient charts
- Answered unit telephone calls, determining when staff members should be paged and taking and forwarding messages
- Served as an important link in the communication chain ensuring information is transmitted between nursing personnel, other hospital personnel, physicians ,patients and family members and other guests
- Assisted in entering patient information in medical computer systems
- Maintained nursing station in neat and orderly manner
- Completed special projects for unit director, supervisors and charge nurses
- Followed standard precautions using personal protective equipment as required
Administrative Assistant
6 Years 5 Months- Performed a wide range of clerical and administrative duties to support the day -to-day operations
- Acted as a liaison between customers/clients and all departments sales, front office,sales,catering,banquets and reservations to insure a high level of service throughout the hotel while the group/event is on property
- Coordinated weekly, bi-weekly and monthly pick-up reports for the client and assigned manager.
- Obtained deposits, payments and signatures on all contracts, and policies
Education
High school diploma - All honor subjects
Skills
Customer communication
Professional development support
Medical administrative support - Medical administrative support experience (6-10 years)
Patient interaction
Management and Customer service skilled
Sales
Personal Information
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
City Carrier
Usps
02.2014 - CurrentRead More
Office Assistant
Chevron
03.2011 - 02.2014Read More
ER unit secretary
North cypress medical center
01.2010 - 03.2011Read More
Administrative Assistant
Hilton riverside hotel
08.2003 - 01.2010Read More
Cypress falls high school
High school diploma from All honor subjects
Read More