Summary
Overview
Work History
Education
Skills
Timeline
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TyLiah McGowan

VICKSBURG

Summary

Proven track record in enhancing customer satisfaction and sales at Sonic Drive-in and Pizza Hut, demonstrating exceptional customer service excellence and cash handling precision. A quick learner with a strong work ethic, I maintained 100% order accuracy during peak hours, showcasing my ability to manage time efficiently and empathize with customer needs.


Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Car Hopper

Sonic Drive-in
04.2024 - 11.2024
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over 5 lbs and delivered them to cars.
  • Memorized orders and maintained 100% accuracy in high-traffic times.
  • Enhanced customer satisfaction by providing timely and accurate order delivery to vehicles.

Cashier/cook

Pizza Hut
09.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier

Corner Market
07.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

No Degree - General Studies

Hinds Community College
Raymond, MS
05-2026

High School Diploma -

Vicksburg High School
Vicksburg, MS
05-2022

Skills

  • Quick learner
  • Customer assistance
  • Cooking
  • Cleanliness
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Money handling
  • Efficient work
  • Reliability and punctuality

Timeline

Car Hopper

Sonic Drive-in
04.2024 - 11.2024

Cashier/cook

Pizza Hut
09.2023 - 04.2024

Cashier

Corner Market
07.2021 - 05.2022

No Degree - General Studies

Hinds Community College

High School Diploma -

Vicksburg High School

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TyLiah McGowan