Summary
Overview
Work History
Education
Skills
Timeline
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Tyliyah Shoffner

Burlington,NC

Summary

Dynamic and dedicated professional with a strong background in customer service from Party City. Proven ability to enhance customer satisfaction and operational efficiency through effective order processing and product knowledge. Recognized for compassionate patient care at Oakview Care Services, ensuring safety and comfort while maintaining high hygiene standards.

Overview

5
5
years of professional experience

Work History

Cashier

Party City
03.2022 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Pca

Oakview Care Services
07.2022 - 10.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Temp Worker

the Agency
07.2020 - 05.2022
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Education

High School Diploma -

Penn Foster
Scranton, PA
06-2020

Skills

  • Customer service
  • Order processing
  • Product knowledge

Timeline

Pca

Oakview Care Services
07.2022 - 10.2023

Cashier

Party City
03.2022 - 01.2025

Temp Worker

the Agency
07.2020 - 05.2022

High School Diploma -

Penn Foster

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Tyliyah Shoffner