Tymerie Ho
Phoenix,AZ
Summary
Highly motivated office manager with extensive knowledge and progressive experience in dental practice environments. Consistently meets company goals through organized practices. Thrives under pressure and excels at adapting to new situations and challenges. Skilled in training and supervising employees, overseeing inventory, and delivering exceptional customer service. Proficient in accounts receivable functions, optimizing patient and workflow, and coordinating schedules for multiple doctors.
Overview
13
13
years of professional experience
Work History
Dental Office Manager
Anytime Dental
09.2017 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Interviewed, hired and developed office teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Implemented front office training and traveled to multiple locations to facilitate smooth operations..
- Managed inventory and ordering for both front office and back office.
- Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
Administrative Assistant
Twin Otter Airborne Research
10.2011 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and customers.
- Planned travel arrangements for staff and customers
- Prepared onboarding paperwork for new hires and scheduled security clearances for all customers and employees.
- Created and managed confidential personnel records
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Licensed Esthetician/ Skin Care Specialist/ Lash Extensionist
La Bella Vita Spa & Salon
07.2016 - 07.2017
- Analyzed skin condition and made appropriate product recommendations.
- Assisted with daily spa operations.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced schedules.
- Developed individualized, skin care regimens.
- Certified in Lash Extensions, Microdermabrasion and Dermaplaning
Education
-
Mesa State College
Grand Junction, CO-
The Salon Professional Academy - Grand Junction
Grand Junction, COSkills
- Dental software proficiency
- Oral communication
- Problem-solving abilities
- Multitasking
- Reliability
- Schedule oversight
Timeline
Dental Office Manager
Anytime Dental
09.2017 - Current
Licensed Esthetician/ Skin Care Specialist/ Lash Extensionist
La Bella Vita Spa & Salon
07.2016 - 07.2017
Administrative Assistant
Twin Otter Airborne Research
10.2011 - 08.2017
-
Mesa State College
-
The Salon Professional Academy - Grand Junction
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