TYNEISHA SMITH
Waldorf,MD
Summary
Management and Program Analyst with over 6 years of federal experience supporting organizational operations, program administration, process improvement, and executive leadership within the Food and Drug Administration (FDA). Experienced in evaluating administrative processes, analyzing operational issues, developing recommendations, coordinating cross-functional initiatives, and advising management on policy and procedural matters. Skilled in stakeholder engagement, project management, data analysis, executive briefings, and organizational performance improvement.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Management Analyst, GS-0343-11
U.S Food and Drug Administration (FDA)
Silver Spring, MD
06.2024 - 07.2025
- Analyzed administrative programs, organizational operations, and management processes to identify inefficiencies and recommend targeted improvements.
- Evaluated workflow performance, administrative procedures, and operational effectiveness using qualitative and quantitative information.
- Developed recommendations, procedures, and guidance that improved consistency, efficiency, and compliance with agency requirements.
- Developed executive briefing packages, reports, presentations, and analytical summaries to support informed leadership decision-making.
- Advised managers and staff on administrative policies, procedures, and operational requirements.
- Conducted research and analysis of management issues and organizational initiatives to support strategic planning efforts.
- Coordinated cross-functional projects involving multiple offices, monitored milestones, and tracked deliverables.
- Collaborated with stakeholders to resolve operational issues and implement organizational improvements.
- Liaised between leadership, staff, and stakeholders to enhance communication and achieve mission objectives.
- Maintained tracking systems and reports used to monitor program activities, priorities, and workload status.
- Supported budget planning, procurement actions, travel administration, personnel actions, and records management activities.
- Assisted leadership in evaluating organizational performance and identifying opportunities for process improvement.
- Analyzed regulatory processes to enhance compliance and streamline operations.
- Developed strategic recommendations for improving program efficiency and effectiveness.
Project Specialist, GS-0301-09/11
U.S Food and Drug Administration (FDA)
Silver Spring, MD
04.2021 - 06.2024
- Evaluated workflow challenges and recommended process improvements, resulting in enhanced operational efficiency and improved documentation quality.
- Coordinated cross-office projects to facilitate organizational planning, reporting, and program evaluation activities.
- Prepared reports, executive briefing materials, presentations, and meeting documentation for leadership to inform strategic decision-making.
- Conducted research and gathered information used in organizational assessments and management reviews.
- Supported procurement, budget tracking, travel management, records management, and personnel action activities.
- Maintained databases, tracking systems, and reporting tools used to monitor operational activities and organizational priorities.
- Provided guidance to employees regarding travel regulations, administrative procedures, and office policies.
- Trained staff on administrative processes and procedures, improving consistency and reducing processing errors.
- Coordinated information collection efforts supporting leadership initiatives and office operationsssss.
Administrative Support Assistant, GS-0303-06/07
U.S Food and Drug Administration(FDA)
Silver Spring, MD
04.2019 - 04.2021
- Coordinated domestic and international travel arrangements, ensuring compliance with federal travel regulations and enhancing travel efficiency.
- Maintained comprehensive records, databases, filing systems, and office tracking tools to support streamlined daily operations.
- Prepared reports, meeting materials, correspondence, and administrative documentation for leadership.
- Coordinated meetings, tracked action items, and facilitated office management functions to ensure effective communication and follow-up.
- Assisted with records management, procurement support, scheduling, and administrative projects.
Postal Support Employee (Sales & Services Associate)
United States Postal Service (USPS)
Columbia, MD
07.2014 - 04.2019
- Delivered customer service while ensuring compliance with USPS regulations and procedures to enhance customer satisfaction.
- Assisted customers with forms, applications, and procedural requirements while resolving operational issues.
- Guided customers through forms, applications, and procedural requirements while resolving operational issues to streamline service delivery.
Education
Bachelor of Science - Business Administration
Western Governors University
Millcreek, UT05-2027
Skills
- Program Analysis & Evaluation
- Organizational Performance Assessment
- Process Improvement & Workflow Analysis
- Project Management & Coordination
- Policy & Procedure Development
- Executive Briefings & Reporting
- Stakeholder Engagement
- Strategic Planning Support
- Budget & Procurement Support
- Data Analysis & Reporting
- Records Management
- Federal Regulations & Compliance
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Microsoft Teams
- SharePoint
- CBAPS
- Concur Government Edition (CGE)
- Integrated Time and Attendance System (ITAS)
- Property Management Information System (PMIS)
- Records Management Systems
- Project Tracking and Reporting Tools
Certification
- Administrative Management Certificate-Human Resources Institute, 2023
Timeline
Management Analyst, GS-0343-11
U.S Food and Drug Administration (FDA)
06.2024 - 07.2025
Project Specialist, GS-0301-09/11
U.S Food and Drug Administration (FDA)
04.2021 - 06.2024
Administrative Support Assistant, GS-0303-06/07
U.S Food and Drug Administration(FDA)
04.2019 - 04.2021
Postal Support Employee (Sales & Services Associate)
United States Postal Service (USPS)
07.2014 - 04.2019
Bachelor of Science - Business Administration
Western Governors University
AWARDS
2024 CDER Autumn Groups & Teams Honor Award, 2023 CDER Autumn Groups & Teams Honor Award, 2023 CDER/OC/PMAS AO & Budget Group Award – Administrative Excellence