Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Administrative Assistant/Clerk
US Renal Care
02.2021 - Current
Performed research to collect and record industry data.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Patient Care Technician
Davita
04.2015 - Current
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Used principles of growth and development to provide age-specific treatment and care.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Supported needs of 12+ residents under long-term care.
Certified Nursing Assistant
Mississippi State Hospital
01.2011 - 01.2016
Supported needs of 12+ residents under long-term care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Cardiac Monitor Technician
University Of Mississippi Medical Center, UMMC
07.2012 - 10.2015
Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
Contributed to a safer hospital environment by adhering to strict infection control protocols when handling equipment.
Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.