Tyona Savoy
Spartanburg,SC
Summary
Detail-oriented property management professional with a strong track record in boosting occupancy rates and enhancing resident satisfaction. Proven leadership in overseeing property operations, managing teams, and ensuring compliance with housing regulations, while delivering exceptional service to residents.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Onsite Property Manager
ResiHome
Spartanburg, SC
05.2023 - Current
- Developed and implemented strategic leasing and marketing initiatives to boost occupancy rates.
- Monitored property financial performance, ensuring timely rent collection and adherence to budget guidelines.
- Oversaw daily operations of residential rental properties to enhance efficiency and resident satisfaction.
- Supervised leasing, maintenance, and administrative staff, providing leadership training that improved team effectiveness and operational efficiency.
- Resolved complex tenant concerns and escalated resident issues, enhancing tenant satisfaction and retention.
- Ensured compliance with housing regulations, company policies, and tenant laws.
- Conducted property inspections to uphold quality standards and identify maintenance needs.
- Coordinated with vendors and contractors to guarantee timely repairs and property improvements.
Property Manager
Easlan Management
Spartanburg, SC
01.2021 - 05.2023
- Implemented rental pricing strategies to remain competitive within the local market.
- Advertised vacancies and marketed units to attract qualified tenants.
- Processed leasing applications and verified applicant qualifications.
- Resolved tenant concerns promptly, fostering strong resident relationships.
- Conducted move-out inspections and coordinated repairs.
- Maintained lease agreements and renewal documentation in digital and physical formats.
- Supervised maintenance and leasing staff, ensuring smooth property operations.
- Monitored property delinquency, income, and operational expenses for informed decision-making.
Property Manager
Greenleaf Management
Spartanburg, SC
09.2017 - 01.2021
- Achieved 70% resident retention through strong tenant relations and proactive customer service.
- Resolved tenant concerns promptly, enhancing satisfaction and encouraging retention.
- Implemented competitive rental pricing strategies to maintain market competitiveness.
- Marketed units effectively to reduce vacancy periods and attract prospective tenants.
- Conducted move-out inspections and coordinated required repairs.
- Maintained lease agreements and renewal documentation for property management records.
Education
Associate of Arts - Accounting
Spartanburg Community College
Spartanburg, SC05-2016
High School Diploma -
Dorman High School
Roebuck, SC05-2012
Skills
- Property and Operations Management
- Tenant Relations & Conflict Resolution
- Leasing & Applicant Screening
- Eviction law expertise
- Budgeting and reporting
- Leadership training
- Occupancy marketing strategies
- Customer Service Excellence
Certification
- SC Real Estate License
Timeline
Senior Onsite Property Manager
ResiHome
05.2023 - Current
Property Manager
Easlan Management
01.2021 - 05.2023
Property Manager
Greenleaf Management
09.2017 - 01.2021
Associate of Arts - Accounting
Spartanburg Community College
High School Diploma -
Dorman High School