TyQuwanda Buchanan
Milwaukee
Summary
Compassionate social worker with several years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Social Worker
Progressive Community Health Centers - Westside Healthcare Association
Milwaukee
08.2024 - Current
- Conduct assessments to understand clients' needs and challenges.
- Provide community resources for individuals and their families.
- Train and help develop the onboarding process for new employees.
- Assist with the development of the roles and responsibilities of Behavioral Navigator position.
- Advocate for clients' needs within the healthcare system and in the community.
- Provide empathy and active listening.
- Help individuals and families cope with, and understand, problems related to their social, emotional, and behavioral health.
- Develop and implement treatment plans based on patients needs and goals.
- Collaborate with an interdisciplinary team, including physicians, nurses, and social workers.
- Document patient progress and maintain accurate, up-to-date records in EPIC.
- Provide crisis intervention and support to patients and their families.
Crisis Mobile Clinician
Milwaukee County
Milwaukee
02.2024 - 08.2025
- Conducted psychiatric and psychosocial assessments, as well as evaluate danger to self and others (suicidal and homicidal ideation), in children and adults with significant mental health needs and co-occurring conditions.
- Intervened and managed the acute crisis phase of mental illness in the community. De-escalated, stabilized, and resolved mental health crisis events (may include remaining with the individual in their community setting until stabilized and linked with other services).
- Effectively reduced any danger to self or others by providing therapeutic interventions, arranging for immediate services, and connecting to services/supports in the community until the danger is eliminated and the person is engaged in therapeutic services.
- Implemented plan of care by utilizing psychotherapeutic interventions, related to crisis assessment as well as the development of a crisis plan. Provided follow up contact to ensure intervention plans developed during the crisis are successful.
- Consulted and collaborated with the Community Access to Recovery Services, Wraparound Milwaukee, community hospitals, law enforcement, Crisis Services, and other mental health professionals. Provided community education regarding crisis management and mental health services.
- Provided transportation as needed. Supported other internal Behavioral Health Services Crisis Programs, external contracted programs, and telephone triage. Participated in community engagement and outreach.
Hospice Social Worker/Discharge Planner
Maxim Staffing
Milwaukee
04.2023 - 02.2024
- Assisted the members of the hospice team in understanding significant social, spiritual, and emotional factors related to the patient's health problems to establish a plan of care that fosters the personal worth, spiritual well-being, and human dignity of each patient
- Participated as a member of the interdisciplinary team and in the development and review of the plan of care for assigned patients
- Assessed the social, spiritual, and emotional needs/factors in order to estimate the patient's and involved caregiver's capacity and potential to cope with the problems of daily living and with the terminal diagnosis and illness
- Helped the patient, family, and involved caregiver to understand, accept and follow medical recommendations and provide services planned to assist in achieving the optimum social, spiritual, and health adjustment within their capacity and level of health literacy
- Prepared the patient to deal with the changes and the family to support the patient including education on Advanced Directives
- Utilized all available resources, such as family, hospice, and community agencies, to assist the patient and family to live better within the limitations of the illness
- Provided discharge planning to patients and families determining which hospital or community resources should be included in the patient’s discharge plan and requesting the determination of the level of patient care for nursing home or group placement
- Assessed patient’s financial resources, make referrals to community and coordinates transfers to extended care facilities, group home or other acute hospitals
- Provided counseling and address social issues to resolve problems encountered in discharge planning
- Follows through with finalizing all aspects of the discharge plan including facilitating hand-off communication between sending and receiving nurses, and confirming transportation / transfer arrangements
Social Worker Adolescent and Family
Waukesha County
Waukesha
03.2021 - 04.2023
- Contacted families upon receiving referrals
- Conducted assessments of client needs through interviews, collateral contacts
- Developed case plans and level of service on delinquent youths through YASI
- Prepared social histories, family assessments and make recommendations
- Provided appropriate referrals and resources to youth and families
- Prepared written and oral testimony for court appearances
- An advocate and liaison for families when interreacting with community partners
- Problem solved with families while empowering their voices
- Participated on Equal Access Group, Celebrating Diversity, and Teen Court committees
- Developed a BIPOC support group
Public Health Social Worker
City of Milwaukee Health Dept.
Milwaukee
01.2020 - 02.2021
- Developed and maintain supportive and trusting relationships with clients and other members of the family unit to promote independent and empowered actions by families
- Provided ongoing home visits and phone contact based on family’s need as prescribed by Empowering Families protocols
- Assessed client/family needs and make appropriate referrals to community resources
- Acted as an advocate for families regarding needed resources from governmental, community, and private agencies
- Completed developmental screening and assessments of clients’ physical, social, psychological, and environmental health status
- Provided counseling for primary, secondary, and tertiary health problems
- Taught prevention and promoted the adoption of healthy behaviors
- Developed, implemented case management and care plans for resolution of assessed client/family needs; document social work case management within SPHERE according to MHD’s policies and Medicaid requirements; assess community needs for input into MHD programs
- Functioned as a member of the multidisciplinary team, worked in a dyad comprised of a public health nurse and public health social worker
Director
Come One Come All Learning Center
Milwaukee
09.2017 - 10.2019
- Prepared and maintain finances for the Center
- Hired, trained, and evaluated employees
- Prepared curriculum for infant and toddler classroom
- Designed policy and procedures for the center
- Developed educational programs that adhere to child care standards, plan lessons for children and schedule activities that coordinate with lesson plans
- Ensured the center stay in compliance with States statues and regulations
- Daily interaction with current and potential consumers
- Ensured the safety and well-being of all children in care
Initial Assessment Worker
Ozaukee County
Port Washington
11.2013 - 09.2017
- Conducted child protective services intakes and assessments of alleged child abuse and neglect referrals
- Interviewed family members and conduct home visits
- Conducted Juvenile Justice and CPS on-call duties
- Specialized in assisting with mental health concerns
- Implemented appropriate intervention strategies
- Prepared written and oral testimony for Children’s Court appearances
- Maintained current documentation on all caseloads
- Provided community resources to families
Initial Assessment Worker
State of WI- Department of Children and Families
Milwaukee
06.2010 - 11.2013
- Conducted child protective services intakes and assessments of alleged child abuse and neglect referrals.
- Interviewed family members and conduct home visits
- Implemented appropriate intervention strategies.
- Prepared written and oral testimony for Children’s Court appearances
- Maintained documentation on caseloads
Education
Master of Social Welfare - Social Work
Aurora University
Aurora, IL05.2017
Master of Science Management - Business Management
Cardinal Stritch University
Milwaukee, WI05.2010
Bachelor of Science - Social Welfare
University of Wisconsin-Milwaukee
Milwaukee, WI08.2001
Skills
- Crisis intervention
- Client assessment
- Resource coordination
- Treatment planning
- Documentation practices
- Community advocacy
- Interdisciplinary collaboration
- Conflict resolution
- Efficient under pressure
- Biopsychosocial assessments
- Risk assessment
- Psychosocial assessment
Certification
- Certified Social Worker (2010)
- Trauma Informed Care (2016)
- Emerging Leaders Certificate (2022)
- Basic Life Support Certified (2023)
References
References available upon request.
Timeline
Social Worker
Progressive Community Health Centers - Westside Healthcare Association
08.2024 - Current
Crisis Mobile Clinician
Milwaukee County
02.2024 - 08.2025
Hospice Social Worker/Discharge Planner
Maxim Staffing
04.2023 - 02.2024
Social Worker Adolescent and Family
Waukesha County
03.2021 - 04.2023
Public Health Social Worker
City of Milwaukee Health Dept.
01.2020 - 02.2021
Director
Come One Come All Learning Center
09.2017 - 10.2019
Initial Assessment Worker
Ozaukee County
11.2013 - 09.2017
Initial Assessment Worker
State of WI- Department of Children and Families
06.2010 - 11.2013
Master of Social Welfare - Social Work
Aurora University
Master of Science Management - Business Management
Cardinal Stritch University
Bachelor of Science - Social Welfare
University of Wisconsin-Milwaukee
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