Tyra Bahe
Rio Rancho,NM
Summary
Achieved consistent sales growth at T-Mobile by leveraging sales expertise and exceptional people skills. Excelled in customer service, ensuring high satisfaction and loyalty. Demonstrated ability to meet targets, resolve conflicts professionally, and foster long-term relationships, underpinning a results-driven approach with a blend of hard and soft skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Pandora
Albuquerque, NM
07.2024 - Current
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Sales Manager
T-Mobile
Albuquerque, NM
05.2021 - 07.2024
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Leveraged social media platforms to prospect new clients, achieving more extensive reach than traditional methods alone would allow.
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Server
Flying Star
Albuquerque, NM
01.2019 - 07.2020
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Attained a serving license in order to prepare and deliver drinks to customers in a fast and fashionable manner.
Professional Server
The Rio Grande Assisted Living
Rio Rancho, NM
10.2018 - 05.2019
- Maintained clean and organized dining areas for an enjoyable dining experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Working with elderly people, I paid them utmost respect and empathy toward what they needed and wanted, most importantly towards dining hours.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05.2018
Skills
- Sales expertise
- Customer Service
- Excellent people skills
- Reliable and punctual
- Cold-calling
Certification
- Licensed Server - Since 2019
- Many Certificates for meeting sales quotas, at T-Mobile - Since 2021
Timeline
Sales Associate
Pandora
07.2024 - Current
Assistant Sales Manager
T-Mobile
05.2021 - 07.2024
Server
Flying Star
01.2019 - 07.2020
Professional Server
The Rio Grande Assisted Living
10.2018 - 05.2019
High School Diploma -
Rio Rancho High School