Tyra Braxton
Delray Beach
Summary
Organized Administrative Professional with extensive experience in managing confidential records and office operations. Expertise in maintaining accurate records, responding to information requests, and ensuring compliance with organizational policies. Strong communication skills facilitate effective collaboration with internal staff and the public.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Medical Assistant/Receptionist
South Palm Orthopedics
Delray Beach
04.2011 - Current
- Welcomed patients, managed phone inquiries, and provided essential front desk support to enhance patient experience in a fast-paced medical office.
- Scheduled appointments, confirmed visits, and coordinated patient flow using computerized scheduling systems.
- Verified and updated patient demographics, insurance information, and medical records with accuracy and confidentiality.
- Assisted with patient intake, documentation, and data entry to support efficient daily operations.
- Maintained organized electronic and paper files, scanned documents, and processed records for proper storage and retrieval.
- Responded to patient questions and routed inquiries to the appropriate medical staff in a professional manner.
- Supported medical office procedures by preparing forms, processing paperwork, and ensuring records were complete and accurate.
- Collaborated with clinical and administrative teams to provide excellent customer service and smooth office operations.
- Facilitated patient intake by gathering medical histories and insurance details, ensuring accurate and timely processing.
- Maintained electronic health records using specialized medical software systems.
- Supported physicians during examinations by preparing instruments and assisting procedures.
Administrative Office Manager
Sterling Village Condominiums
Boynton Beach
06.2021 - 06.2026
- Processed incoming requests and provided administrative support to staff and management.
- Assisted with creating, updating, and storing electronic records and documentation.
- Responded to customer inquiries and resolved issues while maintaining professionalism.
- Utilized office equipment including scanners, copiers, printers, and computer systems.
- Ensured compliance with company policies and recordkeeping procedures.
- Developed and implemented office policies to enhance productivity and organization.
- Assisted in preparing reports and presentations for management meetings.
Patient Access Front Desk Scheduler/HR Payroll Specialist
Activate Healthcare
Boynton Beach
07.2020 - 05.2021
- Provide direct administrative support to senior management, handling sensitive communications, preparing reports, and managing confidential information.
- Coordinated departmental payroll, ensuring compliance with policies and accuracy in processing.
- Draft correspondence, memoranda, and reports with minimal supervision, ensuring clarity and professionalism.
- Manage calendar appointments, meetings, and travel arrangements.
- Prepare agenda items and supporting materials for leadership and commission meetings.
- Foster strong internal and external relationships, acting as a liaison with various agencies and community organizations.
- Coordinated talent acquisition processes, including job postings, candidate screenings, and interview scheduling.
- Direct and coordinate special projects and public events, ensuring successful execution.
- Managed patient records while upholding confidentiality in line with organizational policies and regulations.
- Scheduled appointments and coordinated patient services using computerized scheduling systems.
- Collaborated with multiple departments to streamline information exchange and enhance operational efficiency.
Marketing Coordinator
Products On The Go LLC
02.2017 - 11.2019
- Organized and executed successful trade shows and events.
- Collaborated with sales team to create targeted promotional materials that enhanced customer engagement.
- Maintained company blog, delivering industry insights that increased reader engagement and brand authority.
- Tracked and reported on key performance indicators related to marketing efforts.
- Conducted market research to identify new opportunities for growth.
- Coordinated public relations activities, including press releases and media outreach.
- Tracked and reported key performance indicators, providing actionable insights to optimize marketing strategies.
Education
Associate of Arts - Emergency Management Tech
Palm Beach State College
Lake Worth, FL 04.2024 - 06.2026
Diploma -
Atlantic High School
Delray Beach, FLSkills
- Patient care
- Clinical support
- Patient interaction
- Patient documentation
- Appointment scheduling
- Scheduling coordination
- Calendar & Schedule Management
- Scheduling and calendar management
- Electronic records
- Healthcare regulations
- Proficient in Microsoft Office Suite
- Critical thinking
- Administrative coordination
- Verbal communication
- Critical thinking
Certification
- CNP - Certified Notary Public
Timeline
Associate of Arts - Emergency Management Tech
Palm Beach State College
04.2024 - 06.2026
Administrative Office Manager
Sterling Village Condominiums
06.2021 - 06.2026
Patient Access Front Desk Scheduler/HR Payroll Specialist
Activate Healthcare
07.2020 - 05.2021
Marketing Coordinator
Products On The Go LLC
02.2017 - 11.2019
Medical Assistant/Receptionist
South Palm Orthopedics
04.2011 - Current
Diploma -
Atlantic High School