Tyra Brown-Wallace
Columbia,SC
Summary
Highly knowledgeable and dedicated Entry-Level Biologists with an exceptionally broad microbiology background. Keen understanding to laboratory operations. Problem-solver working successfully in fast-paced environments. Offering sharp writing skills. Heavy desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Additionally, patient-focused Certified Nursing Assistant with demonstrated experience providing compassionate and comprehensive care. Furthermore, a customer-oriented team member with strong background in customer relations and administrative support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Services Representative
Prisma Health Columbia
Columbia, SC
08.2023 - Current
- Use EPIC to schedule appointments
- Assisted patients in filling out check-in and payment paperwork
- Balanced deposits and credit card payments each day
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Front Desk Agent
Springhill Suites By Marriott Charleston
Charleston, SC
08.2022 - 10.2022
- Issued room keys to guests upon check-in and answered questions regarding proper use
- Stored guest valuables in safe and individual boxes for security
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Greeted visitors and customers upon arrival, helped, and answered questions to build rapport and retention.
Front Desk Associate
Fairfield Inn and Suite by Marriott
Columbia, SC
03.2021 - 06.2022
- Collected room deposits, fees, and payments
- Oversaw fast-paced front desk operations and guests' needs at busy facility
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Certified Nursing Assistant
Palmetto Family Homecare
Charleston, SC
10.2021 - 05.2022
- Maintained the cleanliness and neatness of resident's home
- Facilitated personal hygiene management, feeding and ambulation
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
Lead Mentor
Kids On Point
Charleston, SC
08.2018 - 01.2021
- As a Lead Mentor I was responsible for leadership development, academic mentoring, positive role modeling and behavioral development for at risk youth.
- Developed resources such as training materials, workshops. to aid in the success of at risk youth.
Certified Nursing Assistant
Heartland Rehabilitation Center of West Ashley
Charleston, SC
08.2018 - 01.2020
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Supported needs residents under long-term care
- Facilitated personal hygiene management, feeding and ambulation
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Helped patients' complete range of motion exercises to prevent loss of function during care.
Education
Bachelor of Science - Biology
College of Charleston
05.2023
Skills
- Excellent Communication Skills, Verbal and Written
- Lab Safety and Procedure
- Data Analysis
- Analytical Thinking
- Creative Problem Solving
- Detail-Oriented
- Microsoft Office
- Medical Terminology
- First Aid/CPR
- HIPAA
- OSHA
- Patient-Focused Care
Certification
Certified Nursing Assistant- SC
August 2018- December 2024
Timeline
Patient Services Representative
Prisma Health Columbia
08.2023 - Current
Front Desk Agent
Springhill Suites By Marriott Charleston
08.2022 - 10.2022
Certified Nursing Assistant
Palmetto Family Homecare
10.2021 - 05.2022
Front Desk Associate
Fairfield Inn and Suite by Marriott
03.2021 - 06.2022
Lead Mentor
Kids On Point
08.2018 - 01.2021
Certified Nursing Assistant
Heartland Rehabilitation Center of West Ashley
08.2018 - 01.2020
Bachelor of Science - Biology
College of Charleston
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