Tyra Goodwine
Union city,GA
Summary
Meticulous and knowledgeable Legal Administrative Assistant with strong background supporting attorneys. Familiar with legal proceedings, documentation, and case management requirements. Offers excellent administrative and bookkeeping abilities.
Overview
8
8
years of professional experience
Work History
Admin Receptionist
Monge & Associates Injury Attorneys
, GA
10.2023 - Current
- Ensure conference room are set up with necessary supplies and maintain client files and electronic databases
- Demonstrate your professional phone etiquette by promptly answering and transferring calls on a sophisticated multi-line phone system
- Skillfully screen phone calls, take messages and direct callers to their desired destination
HR Customer Service Advocate
Optum
, Remote
08.2023 - 10.2023
- Inbound and Outbound calls to follow up on unresolved patient issues
- Assisting members with access to care, care coordination, access to medications and social determinations of health
- Setting preventable care appointments and educating members on their health plans, encouraging them to enroll in the community centers
Customer Service Specialist II
Joe Tedder Tax Collector
, FL
01.2019 - 08.2023
- Strengthened customers satisfaction rate by assisting customers with information required to process local government applications
- Organized and processed local government documents such as property tax, title, driver license and vehicle registration applications
- Administered verbal and road skills exams for driver license applicants
- Handled cash, credit card and cheque transactions for real estate, driver license, registrations, title and tax payments
- Greet visitors and customers, handling administrative support tasks, including answering phones, maintaining the reception area, assisting and signing in visitors for meetings, and organizing files and documents
Childcare Teacher
Unlimited Potential Daycare
, FL
06.2016 - 08.2018
- Facilitated Classroom activities for toddlers
- Developed weekly learning and activity lesson plans for the children
- Supervised and cared for the children at the center
- Interacted with the parents, building trust by providing daily behavioral updates and guidance for their children
Education
School of Massage & Yoga -
Inspirit school of Massage & Yoga
Orlando, FL02.2023
High School -
Bartow Senior High School
Bartow, FL01.2019
Skills
- Attention to detail to ensure accurate documentation and data entry
- Strong interpersonal skills,including the ability to interact with a diverse range of individuals
- Ability to maintain confidentiality and handle sensitive information with discretion
References
- Shania Remsgar, Assistant Manager, Joe Tedder Tax Collector, 863-344-2644
- Jennifer Story, Supervisor, Joe G Tedder Tax Collector, 863-326-0738
- Shelby Kates, Supervisor, Monge & Associates, 417-551-2847
Timeline
Admin Receptionist
Monge & Associates Injury Attorneys
10.2023 - Current
HR Customer Service Advocate
Optum
08.2023 - 10.2023
Customer Service Specialist II
Joe Tedder Tax Collector
01.2019 - 08.2023
Childcare Teacher
Unlimited Potential Daycare
06.2016 - 08.2018
School of Massage & Yoga -
Inspirit school of Massage & Yoga
High School -
Bartow Senior High School