Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
VETERINARY RECEPTIONIST
Stewart's Mtn. View Animal Hospital
Spruce Pine
01.2025 - Current
Delivered compassionate client service, building trust and creating a welcoming environment for pet owners and their animals.
Coordinated appointment scheduling and follow-ups, ensuring seamless patient care and operational efficiency.
Maintained patient records and billing information with accuracy and compliance, supporting data integrity and reliability.
KARATE INSTRUCTOR
Lucas Shotokan Karate Do
Spruce Pine
03.2023 - 03.2025
Organized and officiated tournaments, showcasing student achievements and contributing to school engagement.
Communicated students' progress to parents, fostering collaboration in student development.
KARATE INSTRUCTOR
Hope 4 Mitchell County MA
Spruce Pine
06.2020 - 01.2023
Mentored junior students, fostering a supportive learning environment that strengthened team spirit and student retention.
Introduced modern training techniques, blending traditional karate with contemporary fitness methods.
Collaborated with senior instructors to design engaging curriculum that enhances student learning.
Education
Medical Assistant Certification (CCMA) - Medical Assistant
ADVANCED E-CLINICAL
Remote
FRESHMAN TO JUNIOR YEAR -
Mitchell High School
05-2023
HIGH SCHOOL DIPLOMA -
Penn Foster
08-2023
Skills
Proficient in scheduling software
Efficient documentation management
Adaptive problem-solving
Client communication
Timeline
VETERINARY RECEPTIONIST
Stewart's Mtn. View Animal Hospital
01.2025 - Current
KARATE INSTRUCTOR
Lucas Shotokan Karate Do
03.2023 - 03.2025
KARATE INSTRUCTOR
Hope 4 Mitchell County MA
06.2020 - 01.2023
Medical Assistant Certification (CCMA) - Medical Assistant