Tyra Merriman
Carthage,TN
Summary
Hardworking and highly motivated professional with experience in team leadership, operations management, and employee training. Proven ability to supervise teams, improve workflow efficiency, and deliver excellent customer service in fast-paced environments. Adaptable and resourceful with a strong work ethic and commitment to organizational success.
Overview
8
8
years of professional experience
Work History
Process Assistant
Amazon
Mount Juliet, TN
03.2025 - Current
- Collaborated with colleagues to enhance workflow and improve process
- Coordinated communication between departments to streamline operations.
- Documented process changes and maintained accurate records for audits.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Learning Ambassador
Amazon
Mount Juliet, TN
03.2023 - 03.2025
- Train and support new employees on company processes, safety procedures, and workflow expectations.
- Facilitate group learning sessions and encourage engagement to improve knowledge retention.
- Clarify operational procedures and answer questions to ensure employees understand job responsibilities.
- Foster a supportive learning environment that promotes productivity and teamwork.
Team Leader
BBB Industries
Sparta, TN
02.2018 - 10.2020
- Led team in executing daily operational tasks, ensuring efficiency and adherence to safety protocols.
- Analyzed workflow processes, identifying areas for improvement to optimize productivity and reduce downtime.
- Mentored team members, fostering skill development and promoting a collaborative work environment.
Education
High School Diploma -
Lighthouse Academy
Lafayette, TNSkills
- Team Leadership
- Employee Training & On-boarding
- Customer Service
- Operations Support
- Conflict Resolution
- Workflow Coordination
- Communication & Team Collaboration
- Problem Solving
Timeline
Process Assistant
Amazon
03.2025 - Current
Learning Ambassador
Amazon
03.2023 - 03.2025
Team Leader
BBB Industries
02.2018 - 10.2020
High School Diploma -
Lighthouse Academy