Tyra Rodden
College Station
Summary
Proficient Bar Manager with expertise in managing daily operations and enhancing team performance. Known for exceptional communication skills and a service-oriented mindset, driving improvements in customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Bar Manager
The Backyard On Northgate
College Station, TX
11.2023 - Current
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Developed and implemented inventory management systems to optimize stock levels.
- Trained and mentored staff on cocktail preparation and customer engagement techniques.
- Established relationships with suppliers to negotiate favorable pricing and delivery terms.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Bartender
The Spot on Northgate
College Station, TX
08.2021 - 11.2023
- Crafted signature cocktails and provided exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of bar area to enhance operational efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assistant Manager
Ozona Bar And Grll
College Station, TX
07.2019 - 12.2021
- Supervised daily operations, ensuring efficient workflow and optimal staff performance.
- Implemented new training protocols to enhance team skills and service quality.
- Coordinated inventory management, reducing waste and improving stock accuracy.
- Developed scheduling systems that improved staff coverage during peak hours.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate of Arts - Communications
The University of Texas At San Antonio
San Antonio, TX05-2027
Associate of Arts - Anthropology
Blinn College
Brenham, TX05-2023
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Customer relationship building
- Sales promotion
- Verbal and written communication
- Service-oriented mindset
- Upselling techniques
- Hospitality and accommodation
Certification
- Food Handler
- TABC
Timeline
Bar Manager
The Backyard On Northgate
11.2023 - Current
Bartender
The Spot on Northgate
08.2021 - 11.2023
Assistant Manager
Ozona Bar And Grll
07.2019 - 12.2021
Associate of Arts - Communications
The University of Texas At San Antonio
Associate of Arts - Anthropology
Blinn College