Tyra Simpson
Concord,NC
Summary
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for cases.
Overview
11
11
years of professional experience
Work History
Caseworker
Guilford County Social Services
01.2020 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Cashier
Walmart
06.2015 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Family Dollar
05.2013 - 08.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
MBA -
North Carolina A & T State University
Greensboro, NCBachelor of Arts -
North Carolina A & T State University
Greensboro, NCSkills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
Timeline
Caseworker
Guilford County Social Services
01.2020 - Current
Cashier
Walmart
06.2015 - 01.2020
Sales Associate
Family Dollar
05.2013 - 08.2013
MBA -
North Carolina A & T State University
Bachelor of Arts -
North Carolina A & T State University
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