Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyra Simpson

Concord,NC

Summary

Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for cases.

Overview

11
11
years of professional experience

Work History

Caseworker

Guilford County Social Services
Greensboro, NC
01.2020 - Current
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.

Cashier

Walmart
Greensboro, NC
06.2015 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Family Dollar
Atkinson, NC
05.2013 - 08.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

MBA -

North Carolina A & T State University
Greensboro, NC

Bachelor of Arts -

North Carolina A & T State University
Greensboro, NC

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client Advocacy

Timeline

Caseworker

Guilford County Social Services
01.2020 - Current

Cashier

Walmart
06.2015 - 01.2020

Sales Associate

Family Dollar
05.2013 - 08.2013

MBA -

North Carolina A & T State University

Bachelor of Arts -

North Carolina A & T State University
Tyra Simpson