Tyra Tolliver
Lewisburg
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Wings Etc.
01.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Lifeguard
Lifeguard
08.2024 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Cashier/Apparel
Dicks Sporting Goods
07.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Ice Cream scooper/Cashier
Bratt Tasties
07.2022 - 11.2022
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
Education
Bachelor of Kinesiology - Kinesiology
Miami University
Oxford, OH05-2028
12th Grade -
Tri-County North
Lewisburg, OH01.2024
Skills
- Effective time management
- Multitasking proficiency
- Adaptable to change
- Exceptional communication
Activities
- Tri-County North Hope Squad
- Tri-County North Varsity Cheerleading
Timeline
Host
Wings Etc.
01.2025 - Current
Lifeguard
Lifeguard
08.2024 - Current
Cashier/Apparel
Dicks Sporting Goods
07.2023 - 05.2024
Ice Cream scooper/Cashier
Bratt Tasties
07.2022 - 11.2022
Bachelor of Kinesiology - Kinesiology
Miami University
12th Grade -
Tri-County North
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